Syracuse Inn

⭐️ 1 STAR – AVOID AT ALL COSTS This place is disgusting and should not be allowed to operate in its current condition. The rooms are filthy. The sheets clearly are not cleaned between guests—stains, odors, and that unmistakable feeling of sleeping on someone else’s mess. The door barely works, which is both unsafe and unacceptable. I did not feel secure staying here. The bathroom is a nightmare. The shower desperately needs to be re-caulked, with visible mold and grime. It feels unsanitary and neglected, like basic maintenance hasn’t been done in years. The hallways are just as bad—dirty, grimy, and poorly maintained. Everything about this place screams no pride, no standards, no accountability. The manager, Ravi, was the worst part of the experience. His attitude toward guests was co

Stayed one night. Almost didn’t make a didn’t make a whole night. Everything smelled like cigarette smoke, even the towels in our “non-smoking” room. The mattress was like sleeping directly on the springs. I had to put my whole body into closing the door (it looked like it had been broken in at some point) and even when closed there was a substantial gap at the bottom. The bathroom door doesn’t stay shut at all, the door frame was broken so you couldn’t get the door to latch. For basically the same price we could have stayed somewhere MUCH nicer.

Positive: There was nothing that I liked at all Negative: No wash clothes, towels stained and dirty, sheets stained and dirty, room was dirty, and there were cockroaches. Said had breakfast in morning, there was none. Said had coffee, there was none. Overall experience, this has been the worst ever.

Being remodeled when we stayed and things were pretty much a mess. Door latch seemed sketchy and wouldn't fully close though locked. There seems to be a weekly rate option and both nights we came in using the rear parking lot, there were a few sketchy guys partying out there. They didn't threaten or harass us, but did make inappropriate "positive" comments. The breakfast area was being used as a storage area for construction things so no breakfast.

Dear Management, I am writing to file a formal complaint about my recent stay at the Syracuse Inn. The experience was extremely unpleasant, unsafe, and far below any acceptable standard for a hotel. When I entered my room, I immediately noticed serious health and cleanliness issues, including: • Roaches in the room • Rust on the vent • Mold present • Dirty towels that were clearly not cleaned or replaced On top of the unsanitary room conditions, the staff was also rude and unprofessional. When I asked a simple question about whether we had forgotten anything in the room, the woman at the front desk refused to answer, grinding her teeth and acting dismissive. This level of customer service is unacceptable. The condition of this hotel is dangerous and unsanitary. Based on what I experien