SpringHill Suites by Marriott Chicago Schaumburg/Woodfield Mall

This hotel is our favorite place to stay when visiting family and friends. We return in December for a holiday event and quick trip. Just like our stet in the summertime, the property , staff and amenities did not disappoint. Seasonal decorate was cute and creative. ||The complimentary offering matched the season with a choice Hot Chocolate or Apple Cider along with their standing coffee and tea station. Very festive for Christmastime!

Positive: Cleanliness, staff is very nice and friendly- always willing to help. Front desk always saying hello and have a good day Negative: Pool size is super small, garbage cans in room are very small, bigger trash cans are needed especially if people buy take out food, closet location makes it difficult to grab clothes.

Worst hotel with amazing front desk staff. Do not stay here. I am writing to formally express my concerns regarding our recent stay at your property from Feb 13-17, 2026 during which our group occupied multiple rooms for a total of four nights. Unfortunately, the conditions of our room and the lack of consistent housekeeping service significantly fell below expectations. Upon arrival, we found food left in the refrigerator from a previous guest, which raised immediate concerns about cleanliness. The bed was extremely uncomfortable—very hard, with springs protruding into our backs—making it difficult to sleep. Additionally, the toilet was not securely fastened to the wall and moved when in use, and the toilet lid also shifted when sitting down, creating both safety and comfort issues. Ho

Rooms are clean and Spacious. Staff was very friendly. Plenty of options for breakfast available with the room.. The location is great. Located very convenient to everything. A couple minute drive from the convention center as well. It could use a shelf or something in the restroom area for clothes while showering. As there is alot of room in the restroom area for such a thing.

Checking in was flawless, the rooms were clean, the location was perfect for my training. Iasha was phenomenal! She greeted me with a smile every time I saw her. When she saw I was working late, it was important to her that I wasn’t disturbed by any distractions and she even went above and beyond to offer me beverages and cookies. I never felt so welcomed by any hotel staff. Iasha, if you read this, please never lose your welcoming spirit. It meant everything to me! Also, thank you Marriott for caring about the hiring of such incredible staff.