Home2 Suites by Hilton Chicago Schaumburg

The location of the hotel is very convenient, close to everything - the highway; the Winfield mall; Starbucks and many nice restaurants in a walking distance. The receptionists are very professional and polite, especially Danielle. She is amazing. The rooms are nice size with small kitchenettes. And the most important for me - the rooms are clean. The name of the hotel is very accurate - Home2. It really fells like a second home when you travel and need a place to stay.

Good location, easy in and out. Room was spacious, clean, bedding was comfortable. You have a full fridge, dinner ware, dishwasher and microwave. No stove top. Breakfast pretty basic and not great. Juice was 99% water and no yogurt. Limited seating for just 2 people. Other seating just too crowded for comfort.

In my personal opinion, I had a great experience! We chose this hotel because it was super close to where we went out for dinner (Outback Steakhouse) and the Woodfield Mall. Upon arrival the guy at the front desk was super friendly! He made sure we have everything we needed. During the night I heard no noise. In the morning- despite that i woke up 17 minutes before breakfast closing, the staff was super friendly and understanding. She showed me where everything was and even gave me a tray to take my breakfast to my room with me. Everything was great and I woulf definitely come back!

Positive: Lot's of space, good quality of breakfast, noon checkout Negative: ""

The night shift staff was unfriendly and acted as if you were a nuisance if you stopped at the front desk. My first time down she took well over 5 minutes to come out as she was busy eating behind the glass. The room wasn't cleaned well. Many many hairs in the bathroom. One packet of dishwasher soap and no dishsoap to wash dishes. No conditioner in the shower which I discovered while in the shower. Very loud guests above us running. Pool was cold. Breakfast wasn't available until 6:30 so we had to miss the first day. Second day my family could eat but they had zero gluten free options so I had to skip it. I asked about late check out as we were in town for a soccer tournament so I was hoping to stay an extra 2 hours as a Hilton member and pay a fee and was told I could not because they wer