Motel 6 East Syracuse, NY - Airport

Most disgusting place I’ve ever stayed in my life full of dirt dust mold, mildew. The bathroom was absolutely loaded as you can see from the pictures. The exhaust fan did not work and it was caked with dirt. The heating unit was caked with dirt and dust the door to the bathroom was caked with rust mold, mildew. We only were given one towel for two of us when I asked for more I was told there were no more clean towels we were only given two pillows for a king size bed and I asked for more pillows. I was told there were no more clean ones. Totally unacceptable. Don’t stay here. It’s scary. You’re gonna catch some horrible disease.

Maaaany cockroaches !  Hard to Breathe with all cigarette smoke in the air ! The air conditioner was disgusting, had a goldish thick slime mixed with dirt all over the air exit.  There was a hole in the bed sheets, and very often roaches crossed the room like it was fashion week. The towels were clean, bathroom was ok at least. I forgot, No elevator !!!

The price and photos made it an attractive option. I knew the area quite well having family in the area. The staff were very friendly. The property was clean. This location deserves higher ratings but I can’t give it to them. The reason is for their beds. Sure the beds were clean. The room was fantastic. But the beds were so hard. It was like laying on a piece of wood. The family and I woke up stiff. Would we stay there again? The answer is NO. But if they ever get softer mattresses that may make me change my mind.

This is a terrible hotel. Let me first start by saying they are some of the rudest people. Extremely unaccomodating. Our first night here we noticed mold in our bathroom, and shortly after we noticed it is when it actually started to let off a bad smell. We immediately complained and all they did was come in the room and said “it’s not that bad” excuse me? We called corporate to demand a refund and they said they couldn’t issue a refund but that their management at this location would be in contact. They were not in contact, never gave an apology or reimbursement. Instead they BANNED us from staying here. We were unable to make a reservation for another room. No explanation as to why. Avoid this place at all costs unless you want to smell mold and probably be discriminated against!

Hotel and fixtures beds appear updated, maybe the floors too. Hard floors are dirty and sticky, bathrooms are dirty too. Parking is ok but no fence and not sure about convenience to the airport. I dont hear planes so maybe not very close. Staff\Attendant was helpful but not very knowledgeable having only worked at the hotel a day or two