Holiday Inn Express Chester by IHG

The reviews about rooms being outdated don't lie. I am posting for older folks who this may be a concern for. Probably not the case in all rooms, but don't plan to use the alarm clock. The digital clock display is fried. More importantly, the toilets are low and there is no grab bar which may be a big concern for some. Also, room 426 had a loud fan that wouldn't stop running and there is bar across the street that had pounding loud music (Friday night) so ask for a room on the opposite side of the hotel (they kindly moved me) if you want actual peace and quiet. Flip side,if you want a walkable bar, it's here! And on a good note, the staff is great and breakfast was good! :)

Like many hotels along I95, convenience and cleanliness are the most important aspects for an overnight stay. I’d add quiet but few near the expressway are. Here, the staff was lovely. Unfortunately, the room wasn’t. This is a hotel that needs a total refresh, including replacement of floor tile that has lifted, dingy bathroom wallpaper, etc.

Positive: Beds were very comfortable. Good breakfast selection. Negative: Only 1 elevator which the staff also uses.

The room and property was nice. The gentleman that checked us in was helpful, and the housekeepers were helpful. The staff downstairs at the desk were so engrossed in their conversation that they didn't even speak or see if anyone at breakfast needed anything. I'm very low maintenance, but every guest deserves at least a hello.

Room service left me no towels. Just took my old one’s. Bed sheets were dirty. Bed bugs. I would never stay here again. Staff was nice. But the cleaning of the rooms was horrible. And I tipped