Country Inn & Suites by Radisson, Chester, VA

Clean, no bugs. Room was nice. Bed was comfortable. Stain-free sheets. Water pressure ok. Breakfast was good. A few minor things: Hair in tub, tub glaze coming up, blinds didn't work properly and ice machine only on 2nd floor

This place is worn out and needs an extensive overhaul. Everything is painted over including the bathtub. Breakfast was typical except there was only flavored fake coffee creamers. The yogurt had terrible fake sweeteners. They use polyester sheets, the mattresses were ok and the pillows soft.

We were greeted very cordially by the desk clerk…AL Patel upon our arrival. He provided us with a room upgrade at no additional charge when our room was not ready. Also, had homemade cookies at the desk for us. Room was clean and comfortable; cleaning staff was friendly as well; location was perfect with access to restaurants, stores, gas and places we needed to visit while there.

I checked in at 5 and came to the room and put my things down. Looked the room over well the basic areas. Later on my company found a toe nail and tablespoon under the nightstand near the bathroom. Since my back was hurting, my friend reported the findings. I was told since I booked third party I had to report it to them. I see why the ratings are what it's at now. Last time for me

Pros: convenient location. Hotel was clean and reasonably priced. Lobby area was nice. Staff was friendly and accommodating. Breakfast was good. Cons: very dated. thin walls we could hear the tv and people talking from the room next door. Ice machine on our floor didn’t work. Hallways smelled of smoke. The guests in the room across the hall were smoking pot and the room next door were smoking cigarettes. The smoke seeped under our door. Sheets were polyester. Tub had dark stains. Would only stay here again if there were no other options.