Candlewood Suites Chester - Richmond by IHG

We stayed here during a busy weekend and were so impressed that they held our reservation despite our late check-in. This is a fairly new building, and it shows—the rooms, furniture, and carpets are all new, clean, and very well-maintained. Our suite was spacious and comfortable. While they don't serve a traditional breakfast, the mini kitchen made us feel right at home and was perfect for heating up meals and preparing our own breakfast. My son really enjoyed the gym, and I loved the outdoor seating area. We definitely will be back. Highly recommend.

I stayed at Candlewood Suites for a few months while waiting for the construction of my new home to be completed, and I can confidently say this is one of the best hotels I’ve ever stayed in. From the comfortable rooms and excellent amenities to the outstanding staff, my experience was truly exceptional. Matthew Bonnett, the Director of Sales, was always available to answer my questions about room rates and any changes I needed during my stay. The front desk team — Shaquitta and Melissa — were absolutely wonderful! I had so many great conversations with them, and they always went out of their way to make sure I received my packages and had everything I needed. Overall, I’d give this hotel a 10/10 for both quality and service. I highly recommend Candlewood Suites to anyone looking for a c

The rooms are clean and look nice I leave a 2 star review SOLELY because the microwave is in French and the hotel staff can’t assist with how to use it. This is really a problem especially considering the whole point of the room is that you can cook your own meals. Also I think the microwave doubles as a conventional oven but I don’t know French and the only English word is pizza. With that being said my pizza is still soft and cheese not melted but starting to burn.

Positive: It was very clean, the staff was very accommodating, and access to gas station and grocery store within walking distance! Negative: Nope, I really liked everything about this hotel and truly hope they keep it clean throughout the years.

One of the stronger properties I've ever stayed at overall. However, I could not get them to a 5. Location & Parking - only 2.5 miles off I95. There are several properties off I95, so they do have intense competition. The lot is very large and even when sold out there is room. A pet peeve is the amount of dirt from contractors that stay. The trash cans in front have maintained their boundaries. A big bonus is electric car hook ups. Property -built in September 2025. The hotel is maintained very well. The staff does a tremendous job keeping dirt and dust down considering. I did alert management on clean the stairwell with lots of contractor debris. Hotel amenities- Candlewood is an extended stay, so it has a full kitchen with supplies. I have utilized the supplies in the kitchen. Workou