Holiday Inn Chicago - Schaumburg by IHG

This hotel was amazing! We actually went there for a women’s retreat for about 30 women. They accommodated us so nicely and went beyond to make everything perfect. Everything was great from the rooms to the conference room. I also want to personally shout out Ms. Kristina for being amazing and making the two days amazing. I don’t have words to express how helpful and patient she was with us. Our next retreat will definitely be here again ❤️

The hotel was very clean. I don't know it's history but it appears to be be either new or recently renovated. Check-in and checkout were fast and efficient. Some facilities were unavailable due to renovations or construction, but that's obviously temporary. I drove in and stayed for business in the area. This location would be a good choice for someone flying in/out of O'Hare - close enough to be convenient while being far enough to be quiet and reasonably safe.

Positive: The bed was comfortable. Negative: They were not accommodating with a late check-out, pool and hot tub weren’t in working condition.

This hotel was calm & peaceful. Erica provided excellent service at he the front desk. The people in the restaurant were also amazing. Their turkey sausage was delicious! Coffee was superb! The gym & indoor pool were nice amenities that we also used.

I would like to share my impressions. The room is very clean and well-maintained. But the front desk woman who works at this hotel is an incompetent person who should not work with people. We reserved a room through Booking.com, the reservation was successful, the funds were debited, I stay at the hotel every week on weekends due to work in all states, so I have experience. When I tried to stay at the hotel, I heard the answer that the room was not ready, come back in an hour in a rude manner, I think it's ok. I returned an hour later and was met again by the same person with some unpleasant feeling as if I had come to her house and was demanding something for free. said that the room was not ready again and in general she did not see the payment in the system, she only saw the reservation