Dominion Inn & Suites

!!!!!ROACHES, SMELLY, BED BUGS, RUDE STAFF!!!!!!!!!! the hotel was disgusting and run down. while packing up to checkout i put my shoes on and two roaches crawled out of my shoe and onto my foot. I opened the night stand drawer and found SIX roaches in it. I spoke with the lady at the desk and she was extremely rude and stated that "this is a budget hotel" and she admitted they had a bed bug and roach problem but since i checked in early they didn't have time to clean the room?? what an odd thing to lie about. Despite the video i took of the night stand roaches, the lady rolled her eyes and told me i shouldn't have booked online. The place smelled awful and like smoke. everything was either dirty or broken. DO NOT COME HERE

The way I was treated from the time I got there was crazy. I'm currently moving from VA Beach here to Richmond and I can honestly say it's by far the worst. This stay topped the cake. This was my first time saying and the moment I found out there were bed bugs in my room I reported it because for one I wasn't going to unpack my things the lady fussed saying we had too much stuff. I explained it only looks like that due to me keeping everything together because I believe something is in my room biting us. She didn't want to move us. I booked a room next door and we moved the stuff over Sunday night. While moving our things we got down to the last part and then we were going to sweep up the room everything else was done, my girls left a box they were going back for only to catch the housekee

The room had more roaches than stars in the sky, which immediately made the stay feel unsanitary and unacceptable. In addition, there were signs of bed bugs, the bed covers caused itching, and the curtains had visible stains, all of which raised serious concerns about cleanliness. The housekeeping staff appears to be doing their best under the circumstances, but the conditions suggest deeper, ongoing issues. Unfortunately, the front desk experience made matters worse. An older woman working the desk was rude and dismissive, and even the slightest request was treated as if it were a problem. Guests should not feel uncomfortable for asking reasonable questions or requesting assistance. Overall, this stay was stressful and unpleasant. I would not recommend this hotel and will be reporting t

Health Department will be called. First off the little old lady at the front desk is quite rude. It is infested with roaches and bed bugs. The sink did not have running water which is a BIG NO! Rooms are only being spot cleaned. There was trash on the floor even after the room was “cleaned”. They only mop to make it smell clean. Bathroom had not been swept or mopped proving that it is spot cleaned. Cigarettes burns in linens and bedding but it’s supposed to be a smoke free facility. Disgusting. I saw a roach crawling on the front desk attendant while inspecting my room and he flicked it off in the room I would have been staying in.

😌😌😌😌I regret to say that my stay,was unacceptable due to a severe bed bug problem. Even with the lights on, I experienced bites during the night, which clearly indicates a serious infestation. This is not only uncomfortable but also a major health and hygiene concern.