Best Western Schaumburg – O’Hare NW

Excellent value for the price! The hotel is super clean, well maintained, and very comfortable. I honestly thought the pictures were edited to make the place look better, but it looks exactly the same in real life — I even took my own photos as proof. The person at the front desk was extremely professional and polite, which made the stay even better. I was truly impressed to find such a gem at this rate. Everything exceeded my expectations, and I would definitely stay here again. Highly recommended!

I was put up by United of which I was very appreciative. ||The shuttle went right past us. It was on the outer lane while all the other shuttles were on the inner lane at doir 2 E. I. ended up taking an Uber. They only have one shuttle bus. ||The checkin went smoothly but it was difficult to understand the English of the Indian clerk. ||The room was fine although basic. You had everything you needed. It was clean. No odors. It was room 239. It looked like it had been recently remodeled. ||I would not stay here again because of the distance from the airport and the unreliable shuttle. This has been a previous comment. ||Tell the driver to use the inner lane like all the other hotels and wait awhile. There were 6 people waiting inside for the shuttle. It was 18 degrees.

My flight got canceled and the airline booked me a room at this hotel on 1730 E Higgins Rd (Best Western). I was honestly impressed with the service. The hotel shuttle picked me up from the airport, which was a huge relief after a stressful cancellation, and they also dropped me back the next day. The room was big, clean, and very comfortable. It smelled fresh Andy and pleasant, which I really appreciated. The bed was great, and the space made it feel more like a suite than a regular hotel room. Breakfast was surprisingly good - they had a nice breakfast setup with hot items, and everything tasted fresh. It was much better than I expected for an airline voucher stay. Overall, the staff was helpful, the shuttle service was smooth, the room was spacious, and the breakfast was great. This

I had a very pleasant stay at Best Western. The rooms were clean, comfortable, and well maintained, and the overall atmosphere of the hotel was calm and welcoming. The location was convenient, and all amenities met my expectations. I would especially like to appreciate the night front desk staff—a short girl who was extremely polite, professional, and helpful. She handled everything efficiently, had a warm attitude, and made the check-in experience smooth even late at night. Her customer service truly stood out and made my stay even better. I would definitely recommend this hotel and look forward to staying here again.

Positive: Big rooms. Three of us shared the room and had no problems with space. Quiet. Really nice breakfast. Negative: A little confusing for my GPS to get us to the hotel. Minor issue though.