The Sterling Hotel

A convenient location to Golden 1 Center where we attended a show. We arrived later than we had planned, however the lovely front desk clerk was still on site. Unfortunately when we went to our room, it had not been cleaned (bed unmade, towels on the floor) however the clerk was very apologetic, and rectified everything for us. I was able to get changed in the second floor bathroom and attend our show, and our room was ready by the time we arrived back at the hotel. The room was cozy, very comfortable bed, and large bathroom. Looking forward to our next stay!

Positive: The rooms were very nice Negative: The tv did not work we were overcharged couldn?t reach anyone no staff on site

There was a wedding event at 10 pm on a Thursday night that no staff mentioned. The noise was unbelievable. We called 4 times to complain & the call was outsourced to someone in Australia who could do nothing about the situation. We left 4 message complaints and still haven't heard back from ANY hotel staff to rectify the situation. I do not recommend this hotel, there is no staff on site after work hours and no one was able to provide a receipt I needed.

First of all, this place is expensive! Almost $800 for a 2 night stay! Reservations said “no cancellation’s” we had to pay in full up front. We came here for a wedding. The hotel sits in a very sketchy area and you either park on the street (meters) or a parking lot down the street. ||I am a wheelchair user, so I reserved their ADA room. This place is OLD! When we got to our room , it was 83 degrees! (I know, I’m using a lot of exclamation points ), and, of course, there were no more accessible rooms. Val, the lady working there, was very nice, but didn’t know what to do. She worked very hard to clean another room for us (not ADA compliant) and left us access to the “sauna” room. Got up to use the restroom in the middle of the night and couldn’t use the bathroom in the room we were staying

Disappointed — Looks Better Online Than In Person We recently stayed at The Sterling Hotel and unfortunately, our experience didn’t live up to the online photos. While the building is historic, it shows its age in all the wrong ways. The furniture is outdated, the decor feels tired, and the overall vibe is far from what you’d expect based on the pictures. We were excited to use the jacuzzi tub, but it was visibly aged and had water rust stains throughout—definitely not inviting. The room itself is spacious, and the walk-in closet was a nice touch. However, the iron had some sort of black sticky substance on it, and I didn’t realize until after it ruined my white shirt. Late at night, things got even more frustrating. Around 1 a.m., we saw multiple guests locked out of their rooms in the