Sentral Sol Modern

This hotel has amazing amenities but the personal service is terrible. The WiFi did not work and this is important to have when traveling for business. I had to text someone for help because they do not have anyone on property after hours. The first response was AI generated and was how to log into the server. That was not the problem the second was response was there is WiFi available in the lobby and on the 8th floor were the pool and gym are located. It was late and I did not want to leave my room to work. The shower soap was out and since know body was on sight I had to use shampoo for soap. The room was not very clean and was obvious a vacuumed had not been used prior to my check in. There was hair around the bed and on the counter in the restroom. I will not be using SOL my next trip

I had a great stay in this new property! It’s at a great location in a safe neighborhood with restaurants and grocery stores in walking distance. The room was clean, spacious, and had everything I needed. The building has incredible amenities with awesome views of the mountains in Phoenix. The front desk team was especially friendly and helpful. Shoutout to Zee and his colleagues who made me feel very welcomed! I’ll stay here again next time I’m in Phoenix.

I stayed here during a business trip as the surrounding hotels were either booked or were priced enormously high due to a conference and a concert.||The facility is definitely is more of a condo/apartment building with modern furnishings. The layout of the bedroom is awkward and the concrete aesthetic of the room makes it stark/austere and not very cozy.||Overall, it was clean and comfortable. It’s a good alternative to a hotel.

I booked this place on a whim simply because it was within walking distance to the mortgage matchup center. I was looking for a place that was clean and close. I was also hesitant by the low reviews. Come to find out this hotel greatly exceeded our expectations. Beautiful and clean rooms. The staff was very helpful and friendly. Come for the room stay for the amenities. Having stayed in many hotels, Sol by far had the best amenities with 360-degree views. Interior design enthusiasts will enjoy. I would highly recommend this place.

Some positives from our stay: email communication was smooth, self check-in was easy, and there was a nice person at the front desk who also greeted us. Drawbacks: the elevator was under construction and smelled like cigarette smoke, the hallways feel like a prison block, and our room was pretty dirty. My feet were brown after walking barefoot in our room and it looked like no one had ever vacuumed the throw rug, there were so many hairs and gross clumps in it. The shower dispenser was also out of body wash and there was almost no water pressure. I know this “hotel” is still rather new so hopefully some of these kinks will be worked out.