Arizona Biltmore, LXR Hotels & Resorts

We had excellent service from start to finish, even while the property was hosting multiple events. During our stay, our event alone had over 600 guests, in addition to two other events taking place at the same time. Despite how busy everything was and how stacked the schedule must have been, the service remained absolutely impeccable. From the beautiful sunset views to the charming details like the orange tree on the property, everything created such a relaxing and memorable atmosphere. The team made us feel truly welcomed and cared for the entire time. A special thank you to Tim, the manager at the McArthur restaurant, for his leadership and warm hospitality. To his team, Sinisa, Seth, Fernando, and Yari also stood out for their attentive and friendly service. And an extra heartfelt th

Positive: Very clean, beautiful property. Staff were nice, friendly and helpful. Negative: The bed and pillows were really uncomfortable. We could not get but a few hours sleep over the 3 nights we stayed. Also, the adults only pool was way too small and only a limited amount of chairs that were not reserved.

Truly exceptional stay! Amazing property with now over $300 million of renovations complete, and a worldclass staff that is truly dedicated to a great stay. The 24/7 pools and hot tubs, amazing gym, pickleball and golf--so much offered, it felt like we received great value for our dollar. ||Staff clearly has been given the autonomy to go out of their way to accommodate. Whenever we made a request over our 6 night stay, staff took great care to make it happen. ||We look very forward to going back.

The Biltmore knows how to do it. From start to finish our stay was exceptional. We were very impressed with Brendan, the tennis professional. He was amazing and we gained so much from our time on the court with him. We loved our room that had a patio and a fire pit. The citrus club is absolutely worth the upgrade. Our dining on the property was inconsistent. There are a variety of pools that are different temperatures and we really love that. We will absolutely return to this resort.

Truly a perfect stay, Aaron and the entire staff are truly professionals and represent everything you could want in service and professionalism. Room service was always hot and excellent and served quickly by super pleasant people. The tea a coffee on site are delicious, as well as endless quick to go options you don’t see anywhere else ( think chilled chocolate covered bananas, huge gelato selection that looked excellent. Besides that, there are so many pools and the Terrace court rooms had a quiet area with a hot tub and pool. Thank you Aaron and the rest of the team ( additional shoutout to the awesome valet team! )