Residence Inn by Marriott Florence

Place is always clean and the employees are friendly.The breakfast was grest and the use of real utensils was the best.The two ladies who work the breakfast area are fantastic and make you feel like you are home Great place

Ericka Moore at the Residence Inn Florence, SC has been absolutely outstanding and a true pleasure to work with. From the moment I arrived, she went above and beyond to make my stay enjoyable, comfortable, and completely worry-free. Her professionalism, kindness, and attention to detail truly set her apart. I would also like to recognize the housekeeping staff, specifically Sheree and Marqui, who have been fantastic and have greatly added to my overall satisfaction. Their hard work, friendliness, and attention to cleanliness made a noticeable difference and contributed to a consistently comfortable and welcoming environment. It’s rare to encounter a team that takes such pride in their work and makes guests feel genuinely valued. Because of Ericka, Sheree, and Marqui, my stay at the Resid

The service at this location is unparalleled! We were greeted with a smile when we checked in late at night and the staff warmly welcomed us to breakfast the next morning. They were genuinely kind and interested in helping each individual traveler. On our way out the door, they went above and beyond to ensure we had something to wrap our bagels and wished us safe travels.

We booked this hotel on our drive up north for a place to get some rest and hit the road fresh. Unfortunately this hotel was absolutely filthy and the staff were not friendly. This is not Marriott quality, this is like a roadside motel dirty. We were afraid to use the shower, the towels had hair in them, the kitchen looked as if it had never been more than wiped down. I would never stay here again and would highly encourage Marriott drop this hotel from their collection.

We're in town because our mother is in the hospital, and Angel and the staff here have provided such comfort and support I can't express how grateful we are. The suite is lovely, beds comfortable, the dog-friendliness so helpful - and the staff of this Residence Inn elevate everything. Thank you for adding such grace to a difficult time.