Hilton Garden Inn Florence

This is in many ways a very nice hotel. The rooms are very nice, and the beds are super comfortable. We had dinner in the restaurant and it was excellent. There was only one choice of vegetable, however, and it was a medley that included vegetables I can't eat due to food sensitivities. I had the salmon and it was delicious. My husband had the pulled pork sliders and raved about them. Breakfast was also quite extensive and good, though not free.||The staff was universally friendly and helpful. ||The only downside was the very harsh chemicals used to clean the place. I have to commend Chris at the front desk for trying to find us a room that I could actually stay in. I have chemical sensitivities, and first two rooms quite literally made me sick. The third was somewhat better, and we decid

A little room discrepancy at check in but was resolved. Great stay, nice and clean, requested mobility room could not get. Offered room with shower instead. Great restaurant. Excellent location. Friendly staff. Indoor pool, cozy fireplace. Vending machines. Bed comfortable, pillows too soft, usually bring my own but forgot.

Positive: The shower was amazing and the beds were very comfortable. Negative: I did not enjoy the fact that for the price of the room that the only breakfast available was a coffee, while the real food cost extra. I mean not even a muffin.

This is a wonderful hotel! I was here for 5 days for work and all of the staff, from front desk to housekeeping to maintenance was always happy and friendly! Always got a good morning or How's your day going? Room was lovely and the kitchenette came in handy. Thank you for a great week! We will be coming back!!

So LOVELY. Chris checked us in, Brandon served our food, the whole team was awesome. Thank you. I am gluten free and was even able to find a dessert! My son and I were traveling and we needed a nice night's rest. Will be back. (My son asked me to say he LOVED IT)