Hotel DeSoto

Olive Branch, MS · Hotel

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Olive Branch
#6
of 22 hotels
City Percentile
52%
rating percentile
Address
Hotel DeSoto, 8877 Midsouth Dr, Olive Branch, MS 38654
Phone
(662) 932-3822

Hotel DeSoto is a hotel located in Olive Branch, MS. It is one of 22 hotels listed in Olive Branch. Its 4.1-star rating matches the Olive Branch city average of 4.2 stars. It ranks #6 of 22 hotels in Olive Branch. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Yahya Hamed · Feb 2026

I am a long-time hotel customer and have never experienced service this bad. My flight was canceled due to severe weather—something completely out of my control. The airline refunded me, the car rental refunded me, but Hotel Desto refused to issue a refund or even offer a credit for a future stay. I contacted the hotel multiple times, emailed the manager directly, and called at least five times. The manager never returned my calls. That alone tells you how much they care about their guests. This hotel chose to keep my money even though I physically could not get to Memphis, and I ended up flying back home instead. Zero flexibility. Zero customer service. Zero accountability. If you value fair treatment, professionalism, or even basic courtesy, stay somewhere else. Hotel Desto clearly does

JosieAnnMagnolia · Mar 2025

I'm not sure what rating to give this. First it was very clean and smelled clean. Staff not overly nice but not rude either. Rarely was there someone at the desk. The lobby desolate 95% of the time. We stayed there for 3 nights. |Night 2 we were going to go smoke. I had told the other party let's wait a few. Within that time we hear sirens, look out and at least 10 cop cars with more rolling in were outside with the officers throwing on bulletproof vests with guns drawn running into the building. We made a plan as to what to do if something went crazy as we had zero idea of what was going on. We figured we would get a call from the front desk stating our lives weren't in danger type of thing. Nothing. I finally called down to ask if we were under any threat, which she stated no but the lob

"" · Oct 2025

Positive: It was a good price for the room Negative: Internet and television were not operational during our stay

★★☆☆☆ 2.0 Alaina Blaylock · Feb 2026

After staying over night, the cheapness of this hotel makes sense. The rooms smell highly of chemicals, the beds have a very thin sheet as a “comforter” so we were all very cold all night despite having the air turn up to 73. They have very cheap burnt coffee in the morning, no breakfast at all. The hotel is not a welcoming stay. We got out as fast as we could in the morning.

★☆☆☆☆ 1.0 Aurora Kersh · Feb 2026

Hotel staff rude and unprofessional. Staff ignores do not disturb door signs. My personal items were touched, some missing. Although staff enters and exits room without permission, they did not clean room. Trash cans were over flowing. Would not recommend to anyone

Services

Hotel

Top Hotels in Olive Branch

NameRatingReviews
Microtel Inn & Suites by Wyndham Olive Branch★★★★★ 4.720 reviews
La Quinta Inn & Suites by Wyndham Olive Branch★★★★★ 4.520 reviews
Holiday Inn Express & Suites Olive Branch by IHG★★★★☆ 4.220 reviews
Home Inn and Suites Olive Branch★★★★☆ 4.120 reviews
Comfort Inn & Suites Olive Branch Old Towne★★★★☆ 4.120 reviews
Hometown Place★★★★☆ 4.120 reviews
Best Western Plus Olive Branch Hotel & Suites★★★★☆ 4.020 reviews
Hampton Inn Olive Branch★★★★☆ 3.920 reviews
Magnolia Inn & Suites★★★★☆ 3.820 reviews
Quality Inn Olive Branch - Memphis South★★★★☆ 3.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.