Home2 Suites by Hilton Syracuse Liverpool Airport Area

We spent a few nights here in January. The rooms were nice and clean. The staff was helpful. The location was fine. The idea of an assemble your own breakfast is nice, but they way it is implemented here isn't great. The food is not on hot trays and each morning, the food was barely warm. It's sitting in a container that's better for breads and pastries than food that should be kept warm. If probably stay here again. Maybe take the food to my room where I could hear it in the microwave.

We needed a family “staycation” in the midst of Winter and had a wonderful time here. Every single staff person provided hospitality with a smile, especially Donnie, who went above and beyond. This is a new hotel, and the room and hallways are very clean and spacious. The kids loved the pool, and we parents loved that there were plenty of towels. There were also always carts at the door to load our baggage in and out…we didn’t have to go searching/hoping for one. There was more to breakfast than initially met the eye…waffles w/ all the fixin’s, bacon, sausage, hard boiled or sandwich eggs, oatmeal w/ a variety of toppings, several cereals, juices, toast, bagels, muffins, fresh fruit, and other items I’m surely forgetting. Oh, and coffee-24/7! Thanks Home 2 Suites for a great experience!

New hotel. Very clean and the room was a nice size. Really nice facilities including gym and the included breakfast is decent. Charging stations on site is nice for EV owners and the location is around a bunch of other hotels. Comfy bed and friendly staff.

Nice friendly staff. Nice big room with a good kitchen. BUT the heating system is VERY, VERY loud and you can't turn it off. The other bad thing was the breakfast. The pre-cooked items, such as eggs and bacon, were stone cold and the potato wedges were undercooked. It's a new hotel so hopefully they'll fix the negatives -espcially the heating system.

FD Alisha was awesome, RS Yube was great... all staff very polite and friendly... Hotel Manager was also great Karina or Kristina hopefully I got name right... she was super attentive and helpful and Marybeth made me the most wonderfully waffles ... Love this place