Hampton Inn Syracuse Clay

The hotel way really clean, the staff so nice and helpful. Pool area very clean and the pool was warm. Breakfast was excellent. A good selection and very clean and tidy. Juice wasn’t watered down, waffle station excellent. Highly recommend.

Positive: staff are excellent, great ,very helpful Negative: ""

I want to add this late review. This past weekend I held my birthday stay at this hotel. Ian was absolutely amazing with helping us! The pool and hot tub were amazing as well. I was very blessed to have celebrated my 20th birthday there!

Staying in hotels is much the same no matter where you go. As long as the rooms are comfortable, in good condition, and meet your needs, they do about the same thing. I rate my experience more in the people who work there to make your experience what it is. At this hotel the staff from the front desk to the breakfast workers to the maintenance staff go out of their way to make your experience the best. An older hotel, there are parts that need fixing on occasion such as a bathroom fan that rattles. The front desk sent the maintenance worker up the same day and called us beforehand to check to be sure it was okay to enter. We arrived back to find the nicest man who was friendly and efficient. He fixed our fan and cleaned up after himself. Each person we have come in contact with has been fr

We want to thank Ian specifically for such great service and fixing everything for us! Great stay, rooms and service were pretty phenomenal. The hottub was an amazing addition to our stay. Once more, thank you so much Ian!!