Hampton Inn & Suites Phoenix North/Happy Valley

This has been by far the highest level of customer service my wife and I have ever experienced. We travel quite a bit, and it’s rare to find a place where every single detail is handled with such care. From the moment we pulled into the parking lot, we were greeted warmly and made to feel like true VIPs. Candace and her team have created an atmosphere that is both professional and welcoming, and it’s clear that they take pride in ensuring every guest has a memorable stay. The friendliness didn’t stop at the front desk—it extended to the cooks, cleaning crew, and every staff member we encountered. Each interaction felt genuine, and we were constantly impressed by how attentive and accommodating everyone was. The hotel itself is immaculate. Our room was spotlessly clean, spacious, and extr

I stayed at the Hampton Inn & Suites Happy Valley on 11/4/25 for one night only. We were at the first stop of our lengthy roadtrip and in town only for the night as we headed to the grand Canyon and decided to stay here for our first stop. During my booking, I mentioned that it would be our first time in town and was celebrating my wifes birthday and the staff went above and beyond making an otherwise "simple" one night stay into our most memorable night of our trip, even amongst other "higher end" Hilton branded hotel we stayed along our journey. The amenities were awesome, the room was sparkling clean and we love the special touch of decor you provided!||Thank you for the touch of hospitality and your lovely card. Thats what hospitality is all about and you guys nailed it, would return a

Positive: The people were friendly and helpful Negative: They call it a SUITE hotel but the room had NO microwave...the carpets in the room were heavily stained, the main door stuck in it's frame, the sink drain was semi clogged so didn't drain properly.

Had a very nice relaxing solo vacation staying at the Hampton Inn was greeted by at the front desk by a very nice young lady. Very helpful. My room is on second floor by choice. Room was very nice and clean. Only issue I had with the room was I could hear the freeway and being a country person. I’m not used to hearing cars all night long, but I still was able to sleep. breakfast was very good in the morning. Every employee I met throughout my stay was very friendly and respectful.

Barbara at the front desk was so nice to deal with while checking in. Maid staff were also very friendly. Convenient location off the freeway and close to shopping, restaurants and various stores. Only minimal downside was the noise that can carry between rooms (could hear a crying baby next door) but never affected our sleep. Then I think the corner of the entrance door was wedged against the frame because the door seemed difficult to open and would make a loud crack upon opening. Overall, a hugely positive experience