Hampton Inn Norfolk-Naval Base

Stay Away – Poorly Managed Renovation and Disruptive Stay I strongly advise travelers to avoid this hotel, especially while it is under renovation. Construction in itself is understandable, but the way it’s being managed here is unacceptable. Dust and debris were not properly contained, and the common areas are frequently dirty and neglected. It’s clear there was little effort made to minimize the impact of the renovation on paying guests. Cleanliness suffered noticeably. Fine construction dust seemed to linger in the air and on surfaces, which is not only unpleasant but concerning from a health standpoint. If you’re sensitive to dust or traveling with family, this is absolutely not the environment you want. Even worse, the fire alarm went off randomly on multiple nights during my stay.

We are Hilton Honors members and fluctuate between Diamond and Gold status. I write that to demonstrate our loyalty and typical satisfaction with Hilton properties. | |Room 112 – As soon as we opened the door to the room, we would smell sewerage. The desk was alerted and they immediately sent a maintenance person who sprayed air freshener. Within a few minutes the smell returned. We asked to be moved to a different room and was placed on the third floor.| |• The carpet in the room was ripped and dirty.|• The arms of the chair were black with dirt.|• The hallway carpeting was filthy.|• The water pressure was not good. | |Room 326 – This room smelled better but like room 112, the arms of the chair and carpeting were filthy. Equally annoying was

Positive: Location and the overall hotel was clean. Check in staff was friendly. Negative: Room door was open when we arrived. There were God pamplets all over the room. There was still trash in the bathroom. 9am they never filled the hot food, so no eggs, potatoes & I got the last bit of bacon. 30 min later they never refilled. Bed was hard.

Close to the base. Probably less than a 5 minute drive and about a 15 minute walk (or longer depending on what time you walk). The staff I encountered were very polite. The free breakfast was great. Small omeletes with cheese, potatoes, and bacon or a similar offering of breakfast meat are offered every morning. There was also a waffle iron and the other typical offerings of fruit, oatmeal, cereal, yogurt, and bread. An actual breakfast goes a long way over the prepackaged "grab and go" stuff you see at a lot of other places. There is also a pool, but unfortunately it was being renovated during my stay. The gym is open from 6am to midnight. Not a bad gym at all for the size: a treadmill, elliptical, bike, and bench with a selection of dumbells. There's also a shopping plaza immediately sou

Super accommodating with our last minute stay due to a lengthy power outage. Less than 10 minutes from our house and the area is one we’re familiar with. The rooms were very clean and the front desk was welcoming. We booked here since it was one of the only hotels close that were pet friendly. I think we paid $75 per pet. Our dogs surprisingly loved the elevator and had plenty of outside areas to go to the bathroom. The breakfast the next morning had numerous options. We filled our plates and ate back in our room since the breakfast area was pretty crowded.