GreenTree Inn & Suites Phoenix Sky Harbor

I had an okay stay here. The place is pretty old, but you can see that they have done some updates. It's just not consistent. The bathroom floor and wall around the shower look new, but nothing else in the bathroom or room has been updated. The carpet is older and thin, and the sheets could be replaced. There were some stains. Bed was not very comfortable, and pillows are very small. Bath towels are also small. Only one small window in the room so you had to have the lights on even with the window open during the day. Fridge froze everything (my bad for not checking the little dial inside). The lobby looks nice and has nice decor. Only one working elevator so there was sometimes a wait. Breakfast was okay -- they did have eggs, sausage, and potatoes, plus a waffle iron and the usual stuff.

Positive: It?s close enough to the airport.The hot water works. Staff I spoke to in the morning were good. Negative: It is not a 2.5 or 3 star hotel, it does not have a shuttle service, but they will summon an uber. The beds are old stained box springs, the cleanliness is not ideal very old carpet, the elevators have been broken for months. The breakfast was waffless.

The hotel was a bit outdated on the outside. Decent inside for the price. Pool area was clean and passable although furniture was cheap. Breakfast was pretty good. Service was fantastic. The supervisor, Hazel, the entire time we were there was genuinely kind and accommodating in a very sweet and wanting to assist way. An employee like that can raise the experience a level. A bit more updating outside would raise the overall review of this location.

Hotel was easy to find, accessing is a slight challenge. But that was easy once you knew where to go. Hotel was clean and my inter action with the front desk was excellent. The young was super friendly. I did not get to check out the pool area or breakfast as I needed to be at the airport really early. I will stay here again in the future.

Exceeded all expectations—clean, comfortable, and great service! ​I want to share how impressed I am with this property and its staff. After reading some concerning reviews on Google and Expedia, I reached out to the location manager via email and phone to discuss my concerns. I am happy to report that during our four-day stay, we found absolutely nothing to complain about. ​The suite was extremely clean, fresh, and very accommodating. It’s clear the property is well-maintained. While the breakfast is a standard continental style, the dining area was spotless and the food was served hot. They even offered a complimentary Uber to and from the airport, which was a great touch (even though we didn't need it). After researching the owner’s story, I’m even more proud to support this business. W