Extended Stay America Suites- Sacramento - Northgate

Came here and was a little nervous based on reviews... definitely not my experience...I want to say Darlene and Richard truly make this establishment something.great customer service.there is also a lovely Asian girl who I've seen on a Friday evening also very accommodating.rooms are nice as well. .they also offer breakfast every morning...

Positive: The staff was polite, attentive, and friendly. Negative: I got bit by something at night in my room. I think it was a spider but not sure. There was also a gap under the front door, which may have been where the pest came in.

The location is out of the way, and quiet, near a major freeway and 10 minutes from downtown. Check-in is a breeze, Tyna was helpful and professional albeit a bit too chatty. The rooms are clean, with full kitchen, minus an oven, and the hotel is brand new. I never saw more than one or two guests in any given day, yet the place was packed. Everyone was friendly, room was cool, bed was great, heater/cooler great. Four stars because the breakfast and coffee need work. Nice try, but I'll pass on the muffins wrapped in plastic that were awful. They'll get it together, it's new. The area has a Taco Bell. McDonald's, FoodCo, and Starbucks within two hundred feet of the hotel, opened late(after 11pm), and McDonald's is open all night. Good value if you're in between places

I checked in a little last minute, and during a MAJOR concert going on in the sacramento area...and I checked in with the general manager Richard. He made sure my check in was smooth and extremely accomodating. He made sure I was placed in a room that was comfortable for me and I couldnt have wanted for anything. Him and his staff are friendly, and as a 9 month pregnant mother traveling alone, I felt very safe and relaxed during the entirety of my stay. The room itself was very very comfortable, and clean. I personally loved the views just outside each room. I will absolutely be coming back to this location on Northgate in sacramento. Thank you to all that helped me enjoy my stay!!

This is a nice place to stay. My room is clean, the kitchenette is good enough. The manager Roger is very helpful, and quick to respond to questions. The laundry room is always clean, but I keep forgetting the vending machines are in there. The grounds are clean. The other guests are cool.