Extended Stay America Suites- Rock Hill

I absolutely loved staying here. I’ve been staying here everytime I visit Rock Hill. Everyone is so nice and so welcoming. I would 10000/100 recommend. If your looking to stay at a hotel with great staff, great location and amazing services definitely book your stay here. Looking forward to coming back here again later this year!!!

Positive: Location Negative: The room was filthy. There was mold in the bathroom, the counter looked like it had never been cleaned. The bathroom door was held together by duct tape

The experiencia was gratis. Staff friendo. Crean romos. Quiet stay. They green me nu my name. Coffee is gratis with my muffins.

most of these workers are very rude and snarky , why do i have to go to a kiosk just to ask for some toilet paper absolutely ridiculous. very grateful for Ms.Chymera the assistant manager , the only one i can put up with , she’s very friendly , attentive and very accommodating with your needs. if the doors are open where the front desk is then you know she is there and is always welcoming her guests , for the rest of the workers please do better and treat your guests with respect. 5 stars just for ms.chymera truly the best .

The check in process although smooth with a kiosk I didn't feel safe. It was set up in the entry not even in the hotel. I am pulling out my credit card and people are walking in behind me. When we got to the room I was expecting the kitchen to have everything they indicated online it was empty. You had to call for what you wanted. I called and asked for a coffee pot, which should be in the "Fully stocked kitchen", I was told they had to see if they had one, it never showed up and no call. We went down in the morning at the time we were told and which was advertised on the wall, 6 am, for the coffee bar and food. We waited until 6:10 and nothing ever came. When they say this is included with your price and advertise a time, it should be there. We left grabbed coffee at McDonald's and g