Best Western Rock Hill

Clean, renovated room. Decent beds, not the comfiest pillows- maybe bring your own. Pet friendly for a fair $30/night. Great water pressure in the shower. Breakfast was actually really good. For us they had eggs and sausage links and patties, along with the famous BW waffle maker. Would stay again.

I think this place is using relatives to boost their stars. Cause AIN’T NO WAY people stay here like that. Thea best thing about this place is the outside. Like outside in my rental car. Black mold in the bathroom. Dog pee smell in the room. Peeling fake leather furniture. Pulled the blanket back on the bed and the sheets were off of the mattress. I was terrified to even look at the mattress. The fridge was nasty. I asked for a new room because my room was at the end of the hall, around a corner and next to the stairs. Traveling solo female I thought it wasn’t safe- and I’ve been to Ethiopia by myself. The person at the front told me that there weren’t any other rooms- that they were all taken. There are 8 cars in the parking lot and it’s 11pm at night… My nose is still burning and I’ve be

Positive: location Negative: added charge after a change in dates

The room was very comfortable and the breakfast was decent, but the hotel service was even more superb. We left an item behind and they went above and beyond to help get it to us. I’m quite grateful and pleased to recommend them.

We have stayed at this hotel several times. We have a reservation for tonight, however, last night my husband and I came down with the flu and there was no way we could drive down. I contacted the hotel at 8:30 am. I explained our predicament and needed to cancel. The clerk said he would have to talk with the manager and would call me back in 10 minutes. Two hours later I called back and was told he would call back in 5 minutes. An hour later, I contacted Corporate and got Customer Relations. They explained that within the 24 hour cancellation policy, it was up to the hotel directly. I was put on hold and and they contacted the hotel. The rep came back and said they had to stay with the 24 hours cancellation policy. I understand the policy but there are times when a humanitari