Courtyard by Marriott Phoenix West/Avondale

Comfortable short stay. Clean rooms and nice fitness center. Shoutout for housekeeper Nicole who went above and beyond to make me feel welcome and valued as a guest. She is a treasure!

Every single car that drives by on the freeway can be heard, bring earplugs. No hair dryer in room, only had decaf in the room for coffee, didn’t have time to request “normal coffee” because I was in a hurry to get out the door to get to work event. Do not recommend for the price.

This hotel has great potential but after being a guest here for the 4th time in the last 2 years time period- I can confidently say - it's simply being ran poorly. Whomever is in charge at this hotel does not put the guest first and allows their employees to not conform to the set of standards that a hotel that is this brand/caliber should have in place and followed to the T. A few examples are; maids that play personal music at an unacceptable volume as well as singing along loudly and poorly off note. You're not cleaning your house on Saturday afternoon -you are a maid in a nice hotel that should have more professionalism and common courtesy than that. I've also noticed employees smoking right out front in front of the entrance as well and parking their personal vehicles in the zone for

Rooms were clean, housekeeping and rest of staff were wonderful. Unfortunately if you are on the highway side the road noise is quite excessive. If you are not a heavy sleeper be prepared to bring ear plugs.

Positive: The fact that there was a bar and restaurant Negative: Extremely limited options at the restaurant due to none working equipment. Lack of basic amenities in the room. Ie: lotion