Courtyard by Marriott Atlanta Duluth/Gwinnett Place

There was a dead roach trapped inside the bathroom light shade. Weak water pressure in bath, also bath tub kinda sticky, urg. The room and bed overall is good and clean. Front desk staff is nice. I wonder how my book online said including breakfast when there are none? It is spooky when the TV is on after I had gone out for the whole day. First time staying in this hotel, and also the last.

After checking into a motel and noticing some concerning conditions, I decided to switch to this nearby hotel—and the difference was shocking in the best way. The relief I felt was immediate. The customer service was excellent, especially from the staff member working Saturday night on February 7th. The interior was beautiful, and the room was very clean, comfortable, and well-maintained. A huge improvement and a great experience overall.

My stay was flawless from start to finish. I was pro-actively upgraded to a one bedroom suite before I arrived based off my Titanium status, which is always nice. Checkin was quick, efficient and friendly. ||The hotel was recently renovated from top to bottom. The property has an older property but the renovation was done so well that the property feels brand new. ||The bed was comfortable and the room was large and quiet. This was one of the best stays I’ve had at a Courtyard, it was nicer than many full service Marriotts.

Positive: Quiet, easy check in, pleasant front desk employee Negative: ""

Attack on Mental Health people: My wife has a small service dog that she has not been away from From for more than an hour in the past five years. We stayed in a room here at the Marriott in Gwinnett County and explained to them that this is her legal service animal. They accepted the dog, but we left the room to go to the next street over to get food. Positively not gone longer than 35 to 45 minutes. After our visit, we received $125 charge for leaving our animal unattended. Remind you that this small dog is “crated” for the 35 to 45 minutes. And we were gone such a short period of time, that I have no other reason to believe that it is not an attack on Us and the so called “privilege “ that we were given. The lady had to be watching our room waiting for us to leave. We were gone such a