Best Western Plus Waynesboro Inn & Suites Conference Center

Positive: The lady at the desk when checking in was so sweet and fun to talk to even with all the things she had to juggle with the internet down and all Negative: Our only real complaint is the fire alarm constantly going off due to a system error but that isn't really on the hotel staff

The room was clean, including the bathroom. The internet was out during our stay. The coffee maker in the lobby was out of order. The ice machine on the first floor was not working. One of the side doors was inoperable. That being said, it is in a good location, there is breakfast (not a lot of you're gluten free) and it's clean.

Went here and the first thing I said BEFORE I paid for a room was I like the wi-fi connection at BWP. It's usually pretty good. Paid for room, settled in... Wi-Fi WILL NOT connect. Won't even allow a password to be put in. Went to front desk, they claimed to restart the router (they didn't, the network never disappeared and re-appeared in the networks window of my device.) Any router, no matter how good, takes at least a couple minutes. So I was lied to in hopes of being placated. I still gave it a while in hopes it was being worked on, when it wasn't I went up front and asked for at least access to the conference room WiFi that seemed to at least allowed for the password to be put in. I was denied. Ok, last ditch effort. At least give me a discount as you have now claimed to know

We hosted out wedding guests at Best Western for our Wedding Room Block and our After Party. Stormy and the BW Team were incredibly helpful and kind to work with! All questions were answered promptly and the set-up was perfect! They made the planning easy and seamless for us. Our guests had a wonderful time! Thank you!

We really enjoyed our stay! The king room was clean, spacious, and very comfortable. The heated pool was a great feature, and the breakfast each morning was wonderful with plenty of options. The staff were friendly and attentive, making us feel welcome throughout our visit. The location was also perfect, with restaurants and conveniences nearby. Overall, a great experience—would definitely stay again!