Baymont by Wyndham Phoenix North

Positive: The staff, the room, and being a couple minutes from my grandparents house. Negative: The breakfast my second morning. The scrambled eggs were barely edible (cold and hard). The mini omlett things the first morning were good.

Everything was satisfactory. The room was clean, although some parts were aging and the shower didn't drain well. Reception was kind and helpful every time I needed to talk to them. Breakfast was varied, tasty, and abundant. The area felt safe and, even though there was demolition across the street and traffic on the interstate, the noise was very minimal.

I had the extreme displeasure of staying at this property on the night of on October 11-12 2024. This is a hotel that supposedly has been recently renovated. It sure doesn't seem like it.||||Room 310 is in a disgusting state. The linens and bathroom were clean, thankfully, but everything else was disgusting. The carpet is absolutely vile, and I did not want to walk on it without shoes on. The nightstand is falling apart and the formica veneer is peeling so badly that I almost sliced my hand in the middle of the night while reaching for my phone. The nightstand top also wasn't cleaned and there was a sticky ring from a beverage left behind. The deadbolt in the door would not lock and the door jamb was missing, which was probably the cause of the deadbolt not locking. Someone stuffed

We have stayed here several times while traveling through the Phoenix area. The staff is kind and helpful. Our room is clean, comfortable and quiet. No weird smells. The breakfast is complimentary and convenient when traveling. The location is easy off easy on I17.

On October 21, 2025 at approximately 4:00PM, I arrived to check in at the Baymont Hotel - Wyndham located in North Phoenix at 10210 N. 26th Drive, Phoenix, AZ. I also should mention that for whatever it's worth, I am a Wyndham Rewards Member since 2019 and I have stayed in many of the hotels in this area. That being said, the reservation I booked was booked with my reward POINTS AND CASH. I pulled up to the hotel and walked into the front lobby area and was met by a woman (because I do not have her name, I remember her to be a rather large black woman, appearing older than her age) at the front desk who appeared to be an employee of the hotel. As I walked in, she made eye contact with me, but was unable to even welcome me to the hotel because she was on a phone call, which I gathered w