WoodSpring Suites Jackson Hub City

I had a truly positive stay at WoodSpring Suites Jackson Hub City, and what really made the difference was the people. Tina and Shirley at the front desk went above and beyond to make my experience comfortable and welcoming. Their service was outstanding, friendly, and genuinely empathetic, which mattered more than people realize when you are away from home. My room was clean, the property was accessible, and every interaction I had with the management team felt professional and thoughtful. When I needed support or assistance, the front desk was quick to help and always did so with a smile and patience. The facilities were well maintained, including the laundry area, which was clean and easy to use. The complimentary coffee in the lobby was also a small but appreciated touch that added t

Newly built hotel. In our case, the room was fully equipped with stove, microwave, refrigerator, sink, clean towels, clean bed. Yes we check everything with UV Light & our room was 10/10. The location is right off the interstate. Very quiet area. Plenty of parking. Complimentary Coffee is 24 hours, no breakfast, but there are vending machines. The rooms are not equipped with cooking utensils, or your luxury Paul Mitchell shampoo/conditioner. They do provide a small bottle of shampoo & bar soap. You can provide your own, don't be lazy.

Bed was comfortable enough but comically low to the floor. Only one nightstand. Neither bathroom sink nor kitchen faucet were secured to counters. Full kitchen, but no kitchen supplies whatsoever were included. Front desk closed down at night. Complimentary coffee/tea machine in lobby. Room was clean but very barebones.

While I do understand this is an "extended stay" hotel I'm just livid that you have NOTHING for guests in the rooms. Nor do you offer any breakfast items at all. No coffee pot in the rooms, and no ice anywhere. One of my family members stayed last week, at my recommendation, and asked at the front desk for the location of the ice machine. The desk clerk handed them an ice tray to make their own ice. I run a car service in Jackson TN, and have been bring you business from travelers and people who are forced to stay because of breakdowns while traveling. I will not be giving you any more of my business. You have gone through the expense of putting in a full size fridge, a stove, and a nice microwave, but there is NOTHING else in the kitchen area - no cups, no glasses, no silverware, n

Employees need serious training or retraining. I all but live in hotels over 200 nights per year and I've stay in nearly every brand of hotel. Staff tried to tell me if you book multiple nights they will charge three nights at time if you leave before expected to and tried to tell me all hotels do that(yeah they don't). These are rooms with kitchens and dont come with any basic utensils as does any other extended stay style hotel instead they want you to buy pot,pans,plates,ect from them not rent, not a deposit until returned, a out right purchase. Room has bugs but not luggage rack? This is the poorest ran and operated hotel ever. lots of nice hotels in the area i highly recommend you get one of those hotel and keep this one for last resort only option. addtion. also no kitchen soap or to