Jackson Hotel & Convention Center

I was looking for a pet free hotel as most in Jackson are pet friendly idk why, so it was 9:30 pm I was tired and chose this place oh my gosh why I didn't ask for refund idk. The front of hotel had trash and dead landscape, elevator had coffee straw's and dirt in it, hallways had dried mud in carpet and cigarette butts everywhere, my room wasn't cleaned very well cigarette ash in window seal, sheets had been washed I think but had hair on them from dryer, shower was nasty with hair all over and in sink, screen was torn off window and just laying on balcony. It was $91 tax included I can say the night clerk who checked me in was very nice and helpful she was there when I checked out so I asked her how many hours she worked she said 12 hour shift, no wonder she looked so tired and overwhelme

Positive: It's one of my favorite places stay n Jackson I am treated like family their Negative: Jus no ash tra n room

I took a 45 second video of the room and the filth that was all over the walls, shower, light switches. The hallways were also filfthy stains everywhere. I checked out maybe 15 minutes after arriving and drove to a different hotel down the street. I'm still in shock of how disgusting the place was.

I had a fantastic stay at the Jackson Inn! The room was clean, comfortable, and quiet — exactly what I needed. The entire staff was friendly and welcoming, but Samantha truly stood out. From check-in to checkout, she went above and beyond to make sure I had everything I needed. Her professionalism, kindness, and attention to detail were exceptional. She even gave great local recommendations that made my trip even better. It’s rare to find someone so genuinely dedicated to guest satisfaction. The hotel itself is in a great location and offers excellent value. I’d definitely stay here again. Huge thanks to Samantha and the team for making my visit so enjoyable!

The staff was very friendly and respectful. The hotel itself had an odd odor. The rooms were an adequate size. We had to switch rooms because the first one the heat did not work and in the second the shower took almost 30 minutes to get hot also it wasn't cleaned properly. There was beer bottles and can all on the outside balcony