The Westin Arlington

The room was clean it and was a nice hotel. It was perfect for my son’s soccer tournament. However, I paid quite a bit for a high floor handicap accessible room as this was all that was left on my travel website. As I booked this for my son’s soccer tournament, but couldn’t attend due to illness. My older son checked in for us & we did not receive the handicap room. He didn’t mind, but I had paid the extra cost.

This is definitely not a four-star hotel. The fitness center is lacking. Although the main area of the room was nice the bathroom was abysmal. The P-trap in the tub isn't working and was venting sewer gas into the bathroom. The tub commode configuration is ridiculous. It makes it impossible to move around in that area. The telephones did not work in the facility and the Wi-Fi required a code to access yet I never received the code at check-in. The staff in the restaurant were very nice, but I was served a raw hamburger. The person next to me, decided not to eat at the restaurant and left the hotel to eat elsewhere. The bar staff was nice enough to offer a discount on the check for serving me a raw hamburger, which I appreciated, but then at checkout, they charged me the full price for the

The beds are very comfortable and the duvet is very nice. Amongst the best sleep of any hotel I have stayed recently. The rooms are clean and sufficiently spacious. However, on the first day there was no warm water in the morning and the heater in the room would not heat the room above 69F, regardless of setting. Given the sub-30F temperature outside, it was cold. I understand the breakfast is offered by an outside provider in the restaurant and is outside Marriott's control. The breakfast was a bit scarce and the quality certainly lower than what I would get at the Residence Inn I generally stay at. Lastly, a destination fee is a pet peeve of mine, especially given that I am traveling on business. This is not a resort hotel.

A little disappointed. A bunch of little things made the trip just ok and a feeling of not needing to stay there again. 1. I'm a Platinum member, we asked to checkout at 4, the guy at the desk said the latest we could checkout was 3pm, I said ok but then they couldn't rekey my cards. 2. Restaurant closed at 11pm on Sat but they had already made last call for food and drinks at 10:38. 4. I asked for a map or recommendations, the lady said they didn't have a map and told me to Google options. 5. Best part was housekeeping, we needed extra towels and them came immediately. 6. Beds are small - two full size beds not Queens. Pillows were comfortable.

Had a nice time with the family. The hotel was a nice getaway for a staycation with family. We had someone in a wheelchair and found the room easily accessable for them. It was clean and the check in was easy. The room were big and we had a view of the city I would recommend this hotel.