Super 8 by Wyndham West Springfield/Route 5

⭐ 1-Star Review Absolutely Horrible Experience – Roaches, Bed Bugs, and Filthy Conditions I’m honestly still in disbelief at how awful our stay was. The first room we were given smelled strongly of cigarette smoke, even though it was supposed to be non-smoking. We asked to be moved right away, and the staff switched us to another room — but it somehow got worse from there. Within hours, we saw roaches crawling around, and later that night, we found bed bugs in the bed. My mother was bitten all over her arms and legs — it was disgusting and completely unacceptable. When we called the front desk, all they said was that they could “switch our room.” They didn’t seem surprised or concerned at all, which tells me this clearly isn’t a new problem. We were so uncomfortable and horrified that

It’s economical. That’s why I stopped here to break a long road trip in half. The photos of the rooms on the Expedia listing looked good enough, but as I drove into the parking area, saw an unkempt building, an nearly empty parking area minus two characters sitting in their cars for smokes, I almost turned around. Economics beloved me to stay, though, and settle into a room that was decently clean and didn’t smell like smoke as did the lobby and hallways. A skull sticker graced the mirror frame. Think of this as an affordable experience, not a classy one. I think that more people live in this hotel than randomly travel through like me.

Immediately smelled like piss walking in, sink was leaking straight on the floor - looking at the carpet status, it’s been like that for awhile. Found the smell source coming from the broken AC unit, I think someone took a leak on it and destroyed it. Cigarette burns everywhere. We left immediately, spend a little more and stay at the Best Western down the road.

I didn’t have high expectations based if the price but I wasn’t looking for anything fancy as my family and I were going to be spending most of the days at 6flags. Pulling into the parking lot I knew I was in for a treat. There were crack heads in the parking lot and broken down cars. The coffee maker in my room was filled with mold and when I brought this to the front desks attention he simply said would you like another one? All the screens were busted off the windows. The blankets had burn holes. And there was dirt in the corners of the room. The bed was comfortable. The inside of the bathroom door near the handle was all broken like someone was trying to bust it in/out. I had to put a chair in front of the door just to feel comfortable to sleep at night.

It wasn't terrible but all the mattresses laying around the building?