Stay Express Inn Hammond

The person who answered the phone was so disrespectful. He yelled at me and hung up on me. There were 5 rooms available but would not go through so I called and he said someone just booked all of them and the only one was more expensive for the same room. When I asked why the price difference he started to yell and say rude things and then hung up.

This place is clean and the staff are friendly. The beds are comfortable. There are laundry facilities. The towels are surprisingly fluffy, not at all like the usual motel linen. Wifi is available and speedy. Breakfast is cereal, milk, orange juice, yogurt, coffee, and a couple of pieces of fruit. Comparable to a Motel 6, almost as nice as a LaQuinta, very nice for the price.||||Note that management changed in the fall of 2015, so reviews before that are dated.

They need to fix the hole in the shower ! It had duck tape ! No hair dryer. The pillow covers had stains on them and so did the sheets ????

The guy at the front desk is an absolute jerk. He tried charging more than what we were quoted and wouldn’t explain why, then got really rude when I questioned him why the price was $50 more. He ended up hanging up after cursing us out. I’m surprised they’re still in business.

Doing a 14 hour drive and we needed sleep. The owners are rude, they have no respect for guests, they got into check when I told them who I was. The location was good, lots of food options The room was a crap show, before bed we saw a roach by the microwave so we smashed it, then upon rising we found a roach in our bag so we shook everything, the floor was torn, the bed spread was clean but so stiff and uncomfortable we couldn't sleep for the night. The shower was rusted, the light didn't work only bathroom and over sink, and we couldn't get the cold water to turn off- it kept spinning. Wouldn't stay again.