Sleep Inn & Suites Newport News City Center Area

We definitely recommend this newly renovated sleep inn in Newport News! The staff is friendly & very helpful to say the least. The rooms are CLEAN and completely renovated (as is the rest of the hotel) with top of the line BRAND NEW beds, bedding, and more! Breakfast is always a plus! Fitness room with top of the line equipment, an indoor heated pool that is CLEAN & WELL KEPT, and heated to 80*! Guest laundry for those in need. Located with in walking distance to the new Tech center, and just minutes away from city center the location is on point as well! The manager is awesome, his customer service skills are excellent and he’s always willing to go above and beyond to help! Definitely a 5 star rating and highly recommend!!

Rooms were clean. The hotel was quiet. But the breakfast was terrible because it was so unhealthy. The only healthy options were the yogurt and an apple. It would have been nice to have eggs, oatmeal, and granola. The cereals offered were all sugar. I won't stay here again, but I do appreciate that the rooms were clean.

Overall it was very peaceful. Hardly no noise. I enjoyed the decor of the room gave very luxurious for a decent price. Breakfast wasn’t that great but I came for a quick mental break from life and I got just that.

Got this place as kind of a staycation and based on its location figured this would be a nice spot. Booked a suite. Arrived and was told no elevator and we were on the 3rd floor with a 3 year old. Went to the pool. All the doors and windows were open making it freezing inside. Got in the pool and looked around and there were no towels. My wife went to the desk for ask for towels for the 3 of us. We were given 2 after 20 minutes of shivering. Thought maybe he just didn’t know about the kid but then proceeded to give a father with 2 kids 2 towels for them as well. Then swat raided a room as we were leaving, and to top it off there were roaches in the bathroom at 2am. TV also barely worked. Had to stand right next to it to change any channels. If you’d like to give me some sort of refund on t

Hands down worst hotel I’ve ever stayed at. We arrived super late and didn’t get to look at the hotel that well but really wish we did because it looked like a crime scene in our room. There was dried blood everywhere and mold all in the bathroom. In the morning the next day we asked to change rooms and all the manager said he could do was change the sheets. After complaining he said he just wanted to make us happy and showed us a new room and it was fine for the time being. Refused to give us a refund or even a discount for having to sleep in that room. He then told us he would give us a discount for the next time we stay as if we would ever come back here. Completely avoid this hell hole. Sorry excuse for a hotel and a biohazard for anyone staying there.