Holiday Inn Newport News - Hampton by IHG

Thus was a great stay. First the Hotel Representative was awesome. Beccy was outstanding. She helped me set up for a room event for my girl. That's is what customer service is all about. My price was great and I enjoyed myself. The view is good of the highway and on a warm day it would be great. I will staying here again. Now my Keurig machine had a leak from it and put water all over the table. Over all it was didn't take away the excellent service , and great evening I had. Thank you very to your staff and hotel management. Morris Freelon Jr.

Some of my college faculty had a department retreat in September 2025 and it was an absolute success. Booking the event was super easy and Amy made sure that my faculty were well taken care of both with food and the space itself. Communication while booking the event was easy and straightforward. During the day of the event, my faculty had a great time and were able to accomplish a great deal in a great space.

From the moment we arrived, we were thoroughly impressed with every aspect of this hotel. The property is beautifully maintained and clearly very well managed. Everything was clean, organized, and welcoming. We were pleasantly surprised when the staff generously upgraded our room, and it exceeded all expectations—immaculately clean, incredibly spacious, and absolutely stunning in design and comfort. It was the kind of room you don’t want to leave! The staff were professional, kind, and attentive, which made our stay even more enjoyable. We genuinely loved our time here so much that we were sad to check out. I would recommend this hotel to anyone visiting the area—it’s a perfect blend of luxury, comfort, and top-notch hospitality. We can’t wait to come back!

I booked this for ease of getting to the hospital for my son and adopted mom to stay during my time in the nearby hospital for surgery. It was a great location, helpful staff and I felt safe for them both staying there as the parking lot is also very visible with full lighting. That was very important to me with early winter sunsets and them coming and going. We plan to return for a more leisure visit where maybe I can join in a bit.

Good room and hotel. We did not use pool or gym. Breakfast was served in attached burger restaurant and it was bad. There was a good selection, but the quality was poor and the food was not fresh. Specially, the coffee was weak and limited, the pancakes were hard on the edges, the waffle batter was separated and seemed old and the fruit seemed like leftovers from days before. The scrambled eggs were decent.