Residence Inn by Marriott Jacksonville Butler Boulevard

I have been using Marriott hotels for over 30 years. I was a Platinum member when I traveled for work and probably stayed at close to 1,000 Marriott hotels all over the world. This is without doubt the most disgusting and disappointing hotel I have ever experienced. Far worse than any $60 a night Motel-6. Far worse than any $30 a night Dollar Inn. Far worse than anything you could ever imagine. We had booked two nights here, but we had to cancel because the whole place is absolutely filthy. The first room we tried, there was a very strong smell of cigarette smoke and pot emanating from the whole building. The room itself was absolutely filthy. We tried another room in a different building and got the exact same experience - abject filth everywhere. Fool me once, shame on me. Foo

Positive: location Negative: television did not work, no tissue paper, only one set of towels...

I had a great time there. Two employees stand out by their professionalism and dedication, Blake at the front desk and the lady who tends the breakfast on weekdays. Also a great, convenient location. The maintenance people also work hard to keep it updated. It's not perfect but it's great.

This was our fourth time at the Residence Inn Jacksonville near St. Johns. This was our 5th stop, I wanna say. Usually, we stay here during holidays visits with the family. We were passing through this time on our way to Universal in Orlando, and since we knew this hotel and we didn’t feel like driving the four hours from Savannah, we caught dinner at Season 52 and then spent the night there. I am a Marriott lifetime Platinum member, and I think this might be the first time I did not get upgraded from the 1-bedroom suite to the 2-bedroom suite, but there is only 2 of us so not a biggie. Now this property is pet friendly and prior to this trip we had traveled with our dog, but sadly, he is now over the rainbow bridge.||||The area is quiet, it has a business park vibe, but there is a donut s

The studio rooms are an extremely adequate size. The building layout is horrible. The elevator if you need to use it is pretty far away from the entrance. Thank goodness I was on the first floor. It would have take twice as long to move in had I been on the third floor. I looked everywhere in my building for a luggage cart and had to go to another building to get one. The tiny luggage carts should never be used in an extended stay hotel. Most people that are staying for an extended time bring a lot with them. It took me an hour to move all of my belongings in. Back to the little carts, the doorways are just barely wide enough to get through. Tje door that was closest to my room was on a slight incline and the cart would roll downhill while trying to open the door with your keycard. My firs