Quality Inn & Suites Greenville - Haywood Mall

We originally had reservations elsewhere however due to an issue, we came here looking to stay for 1 night. The receptionist was nice, quick, and friendly. The prices were reasonable especially with the full hot breakfast bar that was provided. Our room was clean, didn’t smell, and we felt safe. We enjoyed our stay and would definitely come back. The only thing that I didn’t love was the shower, the water pressure was off the chart, the hot and cool settings were hard to use, and the water was slow to drain as a result of the water pressure. But for the price it was a great deal. Thank you Quality Inn for your kindness and hospitality.

It was a terrible experience. It feels dirty and unsafe. The front desk people were rude … there apparently was some kind of deposit to secure room damage charges … there was noise outside and people talking … it was unsafe. I would never go back. Luckily I did not have my family with me. I was legally armed and slept with a pistol next to me to legally protect myself if necessary. The room was only $75/night, but it was not worth that at all. I did not use the coffee maker in the room because the water compartment was so dirty. The room HVAC system worked, but not well. The whole thing was absolutely disgusting.

The motel is nice, overall. The breakfast is excellent, except for the blueberry muffins that were kind of gooey every day. It would have been good to have bananas as a fresh fruit option. The room we stayed in was very good. It would have been more comfortable if there was a rug. It also would have helped if there was a hardcopy television directory.

Beware of booking a room here. I booked one through Choice Hotels. The first room I was offered had hair in the bed and BUGS by the front door. I informed the front desk and requested a refund and was informed that the room I booked was not refundable. I informed the staff that the booked room was supposed to be to be CLEAN. After arguing with the staff, she walked me to a second room. That room had dirty mirrors and sink. Some brown substance floating in the toilet and feces marks on the sheets. I requested a refund, the staff contacted their manager but I was told we don't do refunds. I was informed the manager may contact on Monday to discuss but we don't refund. How do you not refund a dirty, unsanitary room? I contacted the 800 number for Choice Hotels and was on the phone for over 30

Everything was great here. Spacious, clean, neat, staff was friendly. And for the price, it was more than I had expected. There is a pool here. The room numbers is a bit different. Even numbers on one side and odd numbers on the opposite side of the hotel. So its a bit confusing to find your room if they don't tell you about it. They do offer breakfast. However it isn't much but its better than nothing. Overall it was more than I had expected for this hotel. I travel for work all over the country and this hotel was nice for price.