Motel 6 Naperville, IL

Stayed at Motel 6 Naperville Oct 25–30. After paying to extend my stay, staff canceled my reservation, refunded only the canceled night, and coerced me into withdrawing my complaint by threatening to leave me on the street in the cold. Susan even put her hands on me without consent. ||||Most seriously, I sustained a needle prick injury on their property that required an ER visit. Motel 6 is liable. Their “complimentary” night was not goodwill — it was manipulation. ||||I am pressing charges and have retained legal counsel in Naperville. Motel 6 has one final chance to resolve this responsibly before full escalation through law enforcement, consumer protection agencies, and public forums.|| #consumercomplaint #Naperville #motel6

Positive: The staff was nice, until I called on Sunday realizing I left my rechargeable battery pack that goes to my portable nebulizer Negative: I accidentally left my rechargeable battery pack in the room. I called the next evening, and stated it was not found, and to buy a new one. This one is not cheap, it goes to my portable nebulizer. Which i did have to recharge during my stay

Had a great experience. The Short Puerto Rican girl. Think her name was Ashley. Was so friendly and helpful. Most polite person I've met at a motel 6. Really made my stay.

For the price, this place was a solid stay. The room was clean, the bed was comfortable, and everything worked as expected. Staff were friendly and helpful. If you’re looking for an affordable place to sleep and shower, this does the job.

Do not come here. Better off sleeping on the street. Or at Best Western Oswego. Very good hotel there. This one is not great. We booked a room, and found a URINE stain on our mattress, but could not see it at first. Staff said they "couldn't smell anything". When staff opened the window to let natural lighting in, and I saw a yellow stain immediately. Housekeeping came in minutes later, doesn't even bother to smell it, looks DIRECTLY at the stain MY PARTNER LAID OVER, and says "don't smell anything". They said they could not do anything beyond providing an air freshener and new sheets. Unacceptable. We are asked to wait for the General Manager, so we do. General Manager comes in, asks to inspect the room as we are taking our luggage out(we already booked a room elsewhere, at a REAL hotel).