La Quinta Inn & Suites by Wyndham Artesia

We were booked next door at the best western pecos inn and their pool and hot tub were out of order. So we called next door to the la quinta inn of Artesia and asked if they had pool and hot tub open. Their response was yes they were operational and open 7-10. So we paid more than 70 dollars more for two nights than the best western. Come to find out both pool and hot tub were out of order. When called out on their response they denied that we had called and asked that specific question and offered nothing for paying full price for room with no amenities. Also brown stain on bed sheets and hair on wall of the shower.

When we arrived, we were guests for the Roswell air races. We do a lot of traveling and we were very impressed with how wonderful Armando was checking us in and the manager. Pam was taking care of us during our seven days day. The hotel is extremely clean and has a wonderful housekeeping staff! They really made great efforts to make us feel at home. The breakfast was wonderful and what a beautiful lobby and breakfast area. We travel a lot And we are so thrilled with how well we were taking care of, we are booking our stay for next year at this hotel. I highly recommend this hotel. We are very thankful for the care that they gave us and how warm and friendly everyone was for us. Warmest, thank you to the entire staff.

Positive: Quiet. Good breakfast. Food available nearby. Close to gas, food market and Walmart Negative: No bacon for breakfast. Kinda sketchy looking trailer court across a field on the south side. Absolutely no problems with vagrants, vandalism or security. Even outside after dark smoking a cigarette.

I have stayed at this hotel many times over the past year for business. Just minutes ago I checked in for a short 3 night stay. When I entered to lobby I was met by a far less than friendly attendant at the front desk. His demeanor was of instant irritation that I was putting him out or troubling him by just walking in the door. Once he took my ID, he asked if I was traveling with a pet. I answered “Yes, I have a trained service dog.”. The attitude became apparent that I was not welcomed at his facility. The attendant told me that it was an additional charge for my pet. I advised him that it was not a pet, she is a working, trained service animal. He than rolled his eyes at me and said, “How would you like it if I came to your job and made it hard on you?” I replied by asking him what i

My wife picked this place to stay at as she has some business in town and she is a regional manager and travels a good bit. came in at night. Everything was fine. Had a nice breakfast and then asked for an extra pillow in the Lady gave us a really bad attitude about it like she had to go out of her way to get the pillow like it was a giant inconvenience, but had the pillow sent to our room I left for lunch and when I came back, |The manager accused me of smoking in the room, and I don’t even smoke, and then when I told my travel agent that I would like a different hotel when he called apparently from what he told me, she chewed him out and did nothing but yelled at him and screamed at him I don’t know what kind of professionalism is ran at this hotel. This Lady needs to be terminated You d