Holiday Inn Express & Suites Jacksonville SE- Med Ctr Area by IHG

It was nice experience. I would like to thank to Valentina one of the front desk staff member. We asked her about what should be best Jacksonville beach or St. Augustine beach. She told us go to St. Augustine as it was 1 hr far from there we are unsure but after her recommendation we travelled there. And it was best decision. The beach was good and also in 2nd week on January we are able to see night lights in St. Augustine. City was looking beautiful because of there. Thank you Valentina for nice suggestions and service.

I recently stayed here for several nights while my husband had an extended stay at Mayo Clinic following a procedure. Every single one of the hotel personnel that I encountered were courteous, professional, and accommodating. I had several last minute changes and requests and they graciously handled them all with a smile. The room was extremely clean. The bed and pillows were very comfortable as well. I had a great nights sleep every night. The location is convenient to food, grocery, pharmacy, hospital, and pretty much anything else you want to find. They truly are in the hospitality business here!

Stayed here for 2 nights while in town to watch UVA win the Gator Bowl. The hotel is in a great location, convenient to downtown, shopping, beaches, etc. Several restaurants and a Publix are right next door. The rooms are clean and comfortable and the breakfast was well kept. We didn’t use the pool, but it looked really nice with a roof over half of it. Only complaint was the slow elevator.

It's a small thing. I went for an early morning walk and dropped my hat in a stairwell on return. By the time I realized it was missing the stairs were cleared. I checked at the front desk, no joy. I stopped in at the laundry just in case. The maintenance manager was present, said he'd found it AND the laundry had washed and dried it! I love this hat and have had it for 15 years at least. I so very much appreciate the care the staff took with a random found object. Kudos to the entire staff.

Positive: "" Negative: The rooms have no sound proofing. We heard the guests in the room next to us until 1:00 am and they were just talking. I would recommend this hotel if tou don't mind noise when trying to sleep.