Holiday Inn Express & Suites Doral - Miami by IHG

If I could give more stars I definitely would! Just checked in this afternoon and I normally don't leave reviews but after the experience I've had the last few days in the South Florida area with IHG Hotels, this owner is doing it right! My last 2 hotels in this area have been absolutely horrible, but from the time I walked in the door at the Holiday Inn Express & Suites Doral-Miami to getting into my room it was beyond wonderful! The front desk agent was wonderful at check in, the room is spacious and very clean. I am the VP of a Hotel Management Company myself and have IHG hotels in my portfolio and this hotel is exceeding the IHG Standards by far. Kudos to the Staff, GM, and Owners. You guys are doing it right! Thank you all for a great stay!

Friendly staff provided us with a very comfortable stay; the rooms had amenities that made our night very comfortable. The only downside was the room temperature; it was too cold for the outside weather, and the rooms did not have heater capabilities, but we could accommodate ourselves. A nice feature for EV owners like me was the multiple charging stations. Breakfast was OK; overall, the room and the entire facility were clean and smelled great.

Stayed for 4 nights, the location near to the airport was excellent. The hotel was very clean and the staff were also good. 2 mornings they had issues providing hot food for breakfast but they had put up signs to apologise and there were plenty of other options. The gym had plenty of equipment for the size of the hotel. The pool looked nice but we didn’t use it. There was only 1 day when the towels in our room hadn’t been replaced but when we made them aware this was rectified quickly.

If I could, I would rate this hotel 4.5 stars. We stayed here for two nights so that we could attend the opening games for Unrivaled. We're happy with our choice. The room we chose was pretty spacious, with a mini living room area. We were on the 4th floor, facing the parking lot. But we never heard any noise. Maybe we got lucky, but as a light sleeper, I was grateful to have a quiet room. The breakfast was just okay. There were limited selections, which I don't mind. I just wish the they were of higher grade. We didn't spend too much time at the hotel so I cannot speak to the pool/gym. The location was great for what we were trying to accomplish-- going to Unrivaled. It's also close to multiple malls and shopping plazas for those who like to shop. Lastly, the customer service was gre

We only stayed one night on our way to a cruise. Alex at the front desk made us feel important, welcoming us a club members! He sets the gold standard for how someone should greet guests! The room was very clean, spacious, comfortable, and quiet. We had a great night sleep a good breakfast and ready to board our ship. By the way the location is really nice. 20 minutes to the ports a long with shopping and many food choices within walking distance!