Holiday Inn Express Newport North - Middletown, an IHG Hotel

I had a great and simple- no issues or complications- stay here. Check in was super easy and the staff was very personable. The room was clean and well kept. The night was quiet. There was plenty near by in the area and my drive into Newport felt as if it was right up the road. I also ate breakfast here which was great! They have a lot of well prepared options. And the breakfast staff member seemed to take great pride in his food and cleanliness. He was very kind as well. I will be coming back to this location.

Positive: Clean sheets, friendly staff Negative: I did not like that I had to smell cigarette smoke. It was intoxicated. The smell of smoke was so strong in my room coming in from someone smoking next to my room it made me choke. I called to let the office know but I felt nothing was done about..

Perfect overnight stay with my bus group this past Sunday 12/7-12/8 2025. Once again just like our stay in December 2024 everything was spot on. This hotel offers an amazing location close to everything Newport offers, but it is really the staff that makes it ‘THE ‘ place to stay in this area. They provide impeccable customer service across the board …. front desk, baggage handling, housekeeping, maintenance, breakfast room staff. The rooms are spacious, very comfortable beds, more then enough breakfast choices and the new 24/7 coffee machine was a delight. ||It’s rare in the post Covid world to find a hotel that takes such pride in their accommodations. Kudos to the staff … GM Joe, Ted, Menard, Povick, Amy, Russell and Emee. A special shout out to Amy for answering all my questions and

Good hotel at a good price, easy to get into Newport. Plenty of parking and free hot breakfast. Some minor updates to the rooms would be useful but nothing major. Staff is very nice. Would recommend trying to get a room facing the back of the property as there is noise from the road and the parking lot with Chili's.

This hotel had good reviews so we decided to give it a try. Traveling with my wife and young daughter, stayed in a 1Br Suite with sofa bed. Unfortunately, we found this hotel’s condition to be a clear step below something like a Hampton Inn despite a similar price point. For instance, the room had gross stains all over the carpet, significant (and active) water damage/staining on the ceiling, and dirty overhead vents. Additionally, there were small details like a stained and uncomfortable sofa, very poor quality sofabed mattress that no one would want to sleep on, dingy bathroom grout, etc. I brought these concerns up to front desk on first day of my stay but was told there were no other similar rooms available during our stay. He said maintenance would stop by the next morning to observ