Hilton Kansas City Airport

I stayed here for a night and I must say that Matt really started my stay off to a great start! Matt was the van driver who picked me up at the airport and he was extremely friendly, professional and informative. He drove safely and shared useful information. The only reason I’m writing this review and sharing good things about this hotel was because of him — nowadays, so many people just look at a job as “just a job” but I could tell Matt is passionate about his job and does it great so for that he deserves some recognition. Aside from Matt, the hotel could definitely use some extra love but I did see signs up indicating a renovation in the works. The room was still decent and the housekeepers did a good job cleaning and restocking. There isn’t much around but overall it’s a decent place

If this review is helpful, please make sure you leave it a like 👍🏽👍🏽👍🏽. I stayed here on business just one night. The hotel lobby agent and bus shuttle driver were incredibly accommodating and truly hospitable. I ordered some food at the restaurant in the hotel. The bartender took my order and he was also incredibly hospitable and helpful. I ordered the beef brisket which usually is served with barbecue sauce. But I don't like barbecue sauce, so I didn't get that. I found the meat to be a little dry. So I probably would not order this again. The bed slept well the hot water pressure was good. My only critiquefor the room is that there was not enough light. But they had a great heating and air conditioning system. Overall I would definitely stay here again.

It has been awhile since I stayed at this hotel. From the moment I walked into the lobby on this visit, I could tell something was different. The staff were warm, friendly, and incredibly helpful.||When I stepped out of my room to head to a meeting, I was greeted by one of the housekeepers with a genuine smile and a cheerful “Have a great day!”—a small gesture that made a big difference.||Our meeting room meals and snacks were catered by the hotel, and everything was delicious and beautifully presented. I absolutely need the recipe for those lemon bars!||On my second day, I took a business call in the lobby. Over an hour later, I realized I had left my phone—along with all my credit cards—on the arm of a chair. When I returned and didn’t see it, I went to the front desk fully expecting i

Positive: The toilet was plugged when we got to the room and the front desk staff was very unfriendly. The ceilings were peeling paint, which was hanging down. Negative: Front desk staff.

You have a front desk rock star with Emily! She was prompt and courteous and so helpful. The rooms were good. You can tell it's an older hotel but it was clean and the bed was comfortable. We tried the pastrami sandwich and wings off the menu and they were both great.