Hilton Franklin Cool Springs

Franklin, TN · Hotel

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Franklin
#3
of 50 hotels
City Percentile
63%
rating percentile

Hilton Franklin Cool Springs is a hotel located in Franklin, TN. It is one of 50 hotels listed in Franklin. Its 4.5-star rating is above the Franklin city average of 4.2 stars. It ranks #3 among Franklin hotels by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

★★★☆☆ 3.0 Blake · Jan 2026

I stayed here NYE 2025 for a couple nights. It is a beautiful hotel with lots of space for conferences. They have a delicious restaurant on the ground floor in the lobby! I encountered some wonderful people here too! Overall, I would say this property is situated well for conferences and for stays for business, but not so much family vacations. This is my second stay here and I would prefer not staying here again. The over all experience had nice touches but was quite frustrating. The one room I stayed in, I could not get the a/c to lower below 67 degrees for two days. This was miserable! After an engineer changed the a/c filter, the issue persisted even with it being 44 degrees outside. When I asked for another room, they sent a cart and said to move to another room on the 4th floor. Th

Robert · Sep 2025

Positive: "" Negative: They rent thei accessible rooms out at a discount because they're disgusting and falling apart. Shower seat was missing a foot and leaning. The showee curtain was tattered and everything was rusted and grimey. 4 star hotel? Not for the disabled.

isabellacN4640GT · Nov 2025

My mom and I stayed here on a recent trip to visit friends in the area and had an exceptional experience. The hotel itself has everything you would need/expect and is spacious and updated. The staff were so friendly and welcoming and our room was extremely comfortable, clean and quiet. We would definitely return!

★★★★★ 5.0 Vintage Mario · Dec 2025

Our company held its annual banquet at the Hilton here this morning, and this was my first time visiting the hotel near Nashville. I was impressed all around. From the food to the conference center and everything in between, the experience was excellent. The staff was genuinely friendly and attentive throughout the event. The facilities were clean, well maintained, and clearly well managed. It worked perfectly for a professional company event, but you can also tell this would be a great option for a family getaway as well. Everything felt organized, comfortable, and easy. You really cannot go wrong with the Hilton, whether it is for a business function or a personal stay. Five stars all around.

★★★★★ 5.0 Sophia Danielle · Nov 2025

Excellent location in a good spot between Nashville and Downtown Franklin. Rooms are standard and generally updated. Anna at the front desk took excellent care of our group make plans in Franklin and dinner reservations. Even booked a car service for us to get around for the evening. Our server already knew our names and said they were expecting us per Anna’s advance call. A superb touch reminiscent of the Ritz. Housekeeping could use a little improvement as our rooms were haphazardly tided each day. I would recommend this hotel to anyone wanting to enjoy Franklin outside the hustle of downtown Nashville

Services

Hotel

Top Hotels in Franklin

NameRatingReviews
SpringHill Suites by Marriott Franklin Cool Springs★★★★★ 4.620 reviews
Homewood Suites by Hilton Nashville Franklin Cool Springs★★★★★ 4.520 reviews
Hyatt House Nashville / Franklin - Cool Springs★★★★★ 4.520 reviews
Residence Inn by Marriott Franklin Cool Springs★★★★★ 4.520 reviews
TownePlace Suites by Marriott Franklin Cool Springs★★★★☆ 4.420 reviews
Candlewood Suites Nashville - Franklin by IHG★★★★☆ 4.420 reviews
The Fork Inn Nature Retreat★★★★☆ 4.420 reviews
DeerRidge Lodge★★★★★ 5.09 reviews
Hilton Garden Inn Nashville/Franklin Cool Springs★★★★☆ 4.320 reviews
Comfort Inn & Suites Nashville Franklin Cool Springs★★★★☆ 4.220 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.