Hillside Hotel Queens

We stayed in two different rooms. Both rooms were dirty, dingy, cigarette burns in the bedding, sticky carpet/floor, etc. Took cold showers due to no hot water. The first room had BLOOD stains on the ceiling. We alerted front desk the next day and they checked the room and even took pictures. Then they moved us to a second room that was just as dingy as the first. When I called the 3rd party vendor we booked the room through to get a refund after we had completed our stay (did not want to cause a fuss while staying there due to fear that hotel staff or guests put the blood on the ceiling. No way of knowing and fearing safety). We were unable to get a refund due to hotel refusing to give us refund despite showing the proof of the blood on the ceiling. Do NOT recommend as not only are the ro

When I called the hotel I was immediately, transferred to the front desk. Unfortunately I could hardly understand what the manager was saying. So that was the first obstacle I had. The rooms were definitely, to pricey for this area (11435). The sheets on the bed were dingy. Overall I wouldn't recommend this hotel.

This was the most horrific hotel experience I have ever had. The room was freezing because the person who stayed there before me opened the window to smoke a cigarette. The window was unable to be closed properly and I slept in a 40 degree room all night. I used two towels as blankets because they didn’t have any. The room was filthy and disgusting. There was cigarette ash all over the counters and an actual cigarette bud on the floor when I walked in. Everything was sticky and you could tell the room hadn’t been cleared. The sheets were stained. I got in at 7am from JFK and booked the 4 hour stay so I didn’t have to pay the full price. At 10:47, the front desk lady banged on my door, woke me up, and said I needed to leave the hotel or pay for another night. What an awful experience.

This is the nastiest hotel i’ve ever been to. It stinks soo bad like you can’t even breath in the room. The bed had hair on it before i even sat on it. The bedsheets weren’t washed and the pillows stank super bad. Their bathroom was the smelliest and dirtiest place. Their carpet stank so bad too. No heat it AC working. And the lights were on in my room before i got in there.

I arrive at the hotel late in the evening. The guy said your lucky k, because this room just became available. The only issue is the room was dirty and I will have to clean it. I argue that’s very unprofessional and inhuman because of COVID. He agreed and rushed me claiming somebody else wants the room. I understood it’s Memorial Day weekend and every hotel was booked, but that’s not right I booked online and they took my money already. The Room were disgusting with horrible smell. There were condoms all over the floor and bathroom. Bottles on the nightstand with dirty towels everywhere I had to clean. The hallways smelled like cigarettes. I recommend nobody stays there. I’m unable to reach a manager for a refund. Don’t stay there. Wanted to give a negative 0 but they don’t give me the op