Fairfield Inn New York JFK Airport

My wife and I were in town for a wedding and stayed two nights. The shuttle from JFK to the hotel was great. All of the employees were polite, professional, and offered exceptional service. They were able to check us in early which was much appreciated and they also provided two complementary bottles of water. I noticed they had a room for storing luggage when needed. We stayed in a King bed room on the 2nd floor. The room was clean and exactly what we needed. We slept good on the bed but the pillows weren't the best, we just doubled them up. There were a few times while sleeping that I was awoken by noise in the hallways. The breakfast was nice, especially on Saturday with the waffles. There was a decent selection, they could put a little more effort in the hot food section. Location arou

This is a really great hotel! I was so pleased with my overnight stay and would definitely stay again. Everything was very clean and organized, and the staff was professional. The shuttle bus was really nice and new! Our driver was also kind and professional.

Very Disappointing Check-In and Poor Communication My experience with this hotel was extremely disappointing. I checked in very late, almost 9:00 PM, and from the beginning there were communication issues. At check-in, I clearly informed the front desk that I would be checking out at 12:00 noon and that I had already booked the airport shuttle for 11:15 AM the next day. Despite this, hotel staff came knocking on my door in the morning asking what time I was checking out, which I found very rude and unprofessional. As a Platinum member, I am entitled to late checkout (up to 4:00 PM if needed), and regardless, this situation shows a complete lack of internal communication. Being disturbed after a late check-in for something that was already clearly communicated is unacceptable. This was

The locations is inconvenient unless you use the free shuttle bus offered by the hotel. Even this free option has to be booked prior to your arrival by connecting with the hotel. I spent one hour waiting the bus at JFK. But my negative mood was fully compensated by the hotel reception which offered a breakfast at early morning without check in and later an early check in. The room is small but the clear and comfortable. Breakfast is good enough. The stuff is very polite and helpful.

Basic, but very nice hotel. Seems to have been renovated recently. Clean, modern rooms!||The breakfast was very basic, and some machines seemed to be covered up- so that left a bit to be desired.||Shuttle is convenient, and it’s very nice that it brings you right to your terminal. (Note that it picks up from Federal circle, though)