Hillcrest Hotel Near JFK Air Train

The wheelchair accessible room is very spacious. 3 windows, no balcony. Close to the roads do you hear all the traffic going by. The floors could use a broom and a mop. The night stand has roach eggs in it and there was even a dead roach near one of the beds. The air-conditioned unit was set to heat, after 4 hours of calling with no answer I went down stairs to get help and the fixed it but left me in a 60 degrees room all night. Then the TV was playing with no visual so got that fixed too. They do not offer shuttle services to/from the airport and when you checking in depending on who is working you have to pay cash but they don't tell you before hand. There us an 🏧 that faces the reception area so whoever is behind the counter can see your information, and on top of that the 🏧 company ch

worst ever hotel I have stayed. Dirty, smell of Cigarette, weed and what not everywhere. the smoke detector in room was wrapped with plastic. the service is horrible and there cleaning policy is , they will come to your room to clean when you are in your room and the cleaners are gone after 5 PM. So basically the cleaners will never come. no microwave in room , only one dirty microwave in lobby for the entire hotel. the most trashy place I have ever seen. Cockroach in bathroom and simply hell of an experience. They should be banned from doing business over there.

Over hyped hotel. This hotel is supposed to be new but was disappointing at best. There were no customary plastic cups in the room. There was leftover food in the fridge. So they didn't do a thorough enough job cleaning the room. The ice bucket was moldy inside. To which the front desk manager was hesitant to throw it out. Closet had no hooks or hanger to put your clothes up. The tv I has 2 good channels and there is only one night stand table so you and your lover have to rock, paper, scissors who gets to sleep on the good side of the bed All in all this was very basic at best. I would recommend for a quick romp. One of those quickies that you literally just get in and out I wouldn't recommend for an overnight or long-term stay.

This is definitely not the Hilton! Dirty curtain, stained sheets, NO BREAKFAST, no fitness center, no washer and dryer, no meeting room, $60 deposit and then the guy wants to charge $25 to park—cash only. Had to use the ATM machine and was charged a $2.99 fee. The lobby smells of cigarette smoke. The”vending machine” area has no vending machine and some of the people that come in are ghetto. The TV doesn’t have good channels. Despite the problems, I got a good nights rest and my stay was okay.

Service was very unpleasant. They don't tell you in advance that their deposit has to be paid in cash same for their "secure parking area". I told the front desk I would return in 15 minutes after running to the bank. When I returned there was nobody at the front desk. They left my reservation paperwork and copy of driver's license on the front desk in plainview. We waited for 20 minutes along with 2 other people for someone to get to the front desk. The next morning when checking out there was confusion over which room I was given. When they figured it out I was asked to sign a different set of papers. When I asked them to confirm what I was signing and why it's a different set of papers from the one I already signed the guy barked "SO YOU CAN GET YOUR DEPOSIT BACK!" Then rolled his eyes.