Hampton Inn Charleston-Downtown
Charleston, WV · Hotel
- Address
- Hampton Inn Charleston-Downtown, 1 Virginia St W, Charleston, WV 25302
- Phone
- (304) 343-9300
- Website
- www.hilton.com/en/hotels/crwwvhx-hampton-charleston-downtown/?SEO_id=GMB-AMER-HX-CRWWVHX&y_source=1_MjA4MTcxMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Hampton Inn Charleston-Downtown is a hotel located in Charleston, WV. It is one of 34 hotels listed in Charleston. Its 4.0-star rating is above the Charleston city average of 3.8 stars. It ranks #6 of 34 hotels in Charleston. There are 10 photos associated with this location.
Customer Reviews
Positive: We were stranded in Chicago due to flight delays and Hotel employee was very gracious and helpful with our arrangements due to tardiness. Negative: No
After losing power during single digit temperatures, we arrived at Hampton Inn after Midnight on a busy night with most of the hotel full and staff surely exhausted. We received a warm welcome and consistently excellent service throughout our stay. All staff were extremely friendly and offered us assistance in any way they could with extra waters, blankets, towels, pillows to help make our stay comfortable during this stressful time. We slept comfortably and enjoyed sizzling hot showers which were much needed. The free continental breakfast and hot coffee were also great. Highly recommend!
Very busy time of year to visit. Sports teams running the halls and circulating the morning breakfast. They were mostly respectful to other guest. However that and the busy highway less than 50ft from the building made for a restless night. The limited parking and foul "skunk" smell of a person near the building smoking was not an experience we hope to ever encounter again. The staff responded very fast, lively, and kept spirits up through the influx of heavy customer relations. Way to Go Team Hampton!!!
I travel a lot for work, and this was my first stay at this Hampton Inn. It’s conveniently located downtown, but easy access to major highways. This Hampton Inn is in desperate need of an update/renovation. However, the hospitality exceeded my usual expectations. As I mentioned, I travel a lot for work. Check in was very friendly and helpful, and at breakfast, when I went to check out, they remembered me from the day continued this friendliness. I don’t write a ton of reviews, but I need to acknowledge the warm reception I experienced. I will stay here again Because of this hospitality.
The rooms were clean and smelled nice. They were aesthetically lit when we arrived at 10:13pm which was nice to be able to avoid stumbling in the dark. The service was lovely—we have allergies and Rebecca at the front desk was helpful with informing me what I could and could not have for breakfast. We also had some dirty water marks on our car, and when we asked if we could borrow cleaner they gave us a spray AND a nice microfiber cloth to use (they saved the day for my husband and for me since now I don’t have to hear him complain about it all day :)) If you are particular about where you stay because you’ve had some really BAD stays in the past—make this one of your safe stays <3
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.