Graduate by Hilton Charlottesville

Stayed two nights in January in a Standard King with Hilton Gold status and no upgrade. Check-in was the highlight thanks to Sean, who was professional, kind, and made the whole process easy, plus the prosecco was a nice touch. The room felt clean and recently refreshed, and the lobby and second floor looked good. Bed comfort and water pressure were both solid, though the shower head delivered a harsh stream without much volume.||Noise was generally okay, but the elevated train at the end of the block caused occasional rumbles that shook wall decor. Hallways looked dingy and had an old smell that did not match the refreshed areas. Wi-Fi was reliable but slow. Staff were friendly, but multiple times I saw groups chatting loudly and blocking doorways and walkways, which came off as unprofess

Positive: Hotel employee was the best thing about this hotel she was absolutely amazing and went out of her way to accommodate us and make up for our experience. She is absolutely lovely. Negative: Our first room the air conditioning didn?t work and we were extremely hot all night. We asked that it be fixed while we were at work. When we can back after work not only was the AC not fixed but someone had stolen things from our room.

I enjoyed my stay at this hotel. The location is perfect for walkability. The hotel has a parking garage which is helpful when classes are in session, but in my opinion very expensive. With such expensive rooms to begin with, not sure why they feel the need to milk $40+ for parking too. The rooms were truly beautiful and well stocked, and warmed up well. We had a nice view of the campus. I chatted with a very kind and funny woman at the coffee shop in the lobby and she made a great latte for me too. We wandered around every corner of the hotel to see the decor, it was impressive.

Every south member that I encountered at the hotel was just at that perfect level of helpful but not at all overly intrusive. The guestroom was utterly delightful. I appreciate the hotels, enthusiastic rather than begrudging attitude about complementary elite upgrades. We stayed with the points redemption booking and we’re very pleasantly surprised with the room that we were given. 100% five star.

The Graduate was a fun hotel in a convenient area of town. The rooms are attractively decorated and comfortable. My side of the bed was slightly sagging in the middle but otherwise comfortable. The hotel offers a fun game room and a rooftop bar. Parking is $22-$25 per night. |The best thing about the hotel is the personnel, all of whom were friendly and helpful. Especially great were Sean, front desk, and Matt, valet. |I would stay here again.