Four Points by Sheraton Jacksonville Baymeadows

Thank You to the Outstanding Staff at Four Points Jacksonville - Baymeadows Road To the Management Team at Four Points Jacksonville (Baymeadows Road), I would like to take a moment to sincerely thank your staff for their exceptional professionalism and hospitality during the week I attended a class at your Baymeadows Road location. Although I was not an overnight guest, I spent long days on-site for a week-long course, and the experience was consistently positive because of your team. The entryway, lobby, and classroom areas were kept impressively clean, organized, and welcoming throughout the week. That level of care did not go unnoticed. Every staff member I interacted with was courteous, knowledgeable, and professional. Questions were answered clearly and confidently, and whenever a

Who was dirty, leaves hadn’t been cleaned from pool. Staff wasn’t helpful seemed as though every time we asked a question. It was a conflict our booking included breakfast but we get to the hotel and they wanted to charge us $10 per person per day. The Internet gets knocked out for two full days. Every time we asked about it it seemed as though our questions were perceived as hostile and the employees responded

We came here from SC on our way to Tampa for our cruise ! We stopped for the night and decided to stay here it was a great choice. Very clean rooms. Bed was super comfortable. Pillows were just ok. Full size bottles of shampoo conditioner and body wash in the shower they smelled great.Full bottles of hand wash and lotions on the sink they smells really nice. They give you little bottles of mouthwash that was nice to have. If you ask they have tooth brush’s and toothpaste if you happen to forget yours or in the suitcase and you don’t want to dig them out. Would stay at this one or anywhere they have a four points! Very happy with the stay

Positive: I really appreciate staff. She was very attentive and accommodating our daily changes due to the passing of my aunt. She really treated us like family and went over and beyond to make sure that our stay was top tier. Thank you. Negative: ""

I am a frequent visitor & I just love the stay here. For starters it is close to my travel destination for school/work. Also, it’s in a very great area with lots of activities/food places around. The service here is phenomenal!!! Taylor always have fun energy and exceptional quality of service! Toya is also so sweet and makes sure we get what we need! I love staying here because of the breakfast as well, the breakfast potatoes have me full for hours 😂 The rooms are clean and the upkeep of the hotel is great! I’d 100/10 stay again!!